Customer Service Preventive Maintenance
Resume:
Tab *
DELANO MITCHELL
OWNER/ OPERATOR
Dover, FLORIDA 33527
**********@*****.***
SKILLS
Have great Leadership, Communication and Decision Making abilities, Self-Motivation, ability to Work Under Pressure, Time Management; Conflict Resolution, Adaptability and Teamwork, Creativity. EXPERIENCE
Vortex Industries llc
Tampa, Fl.
Garage Door Technician
Oct. 2022 - July 2025
-Install Commercial and Residential doors
-Diagnosis operational issues with doors operators
-Service and Repair doors
-Installed Commercial and Residential Operators
-Dock Equipment
Water Quality Solutions,
Lee County, FL.
OWNER / OPERATOR,
JULY 2008 - 2022
● SERVICE, SALES and REPAIRED of Water Conditioning equipment.
● Performed customer service needs 7 days a week.
● Maintained and ordered parts, equipment and Chemicals to replenish inventory.
● Set appointments and resolve any concerns of the customers.
● Maintained Preventive Maintenance Schedule on company vehicles.
● Maintained fuel mileage ledger.
Publix Supermarkets Inc=. -
Computer Engineer
( Facilities Technology Services)
Sept. 2001 - Feb. 2004
● Received calls, and Emails for Service Calls for customer's needs at Publix Supermarket Stores end users in my district.
● Maintained preventative maintenance schedule up-to-date on Stores in my district.
● Install and uninstall computer network systems
(NT Workstation)on New Stores/ Old Stores.
● Service repair on Store Ethernet (Cisco) and Token Ring Networks, Routers, Switches, Scanners, Scales, ATM’s, and Meat wrapping equipment.
● Planned and scheduled preventive maintenance on store Network equipment.
● Install New Store Networks and equipment; uninstall store closing Network equipment.
● Resolved Customer service concerns
● Checked on Sub-departments for quality control and safety practices. Publix Supermarket Inc.
Asst. Grocery Manager,
Grocery Team Leader, Stock Clerk
Nov. 1996 - Sept. 2001
June 1987 - April 1989
July 1982 - Nov. 1985
● District Reset team member, Remodel team and Store closings stock removal.
● Ordered and replenished stock grocery for assigned aisle.
● Assisted other grocery team members to replenish stock on shelves.
● Unload and reload grocery, dairy, frozen delivery trucks.
● Maintained cleaning schedule for assigned aisle.
● Weekly Profit/loss reports
● Assisted front-end service when needed.
Jiffy Lube:
Asst. Store Manager/ Service Tech.
April 1985 - Nov. 1985
● Day-to-day Business operations
● Assisted Service Tech's as needed
● Performed vehicle service in business peak hours.
● Performed customer service and tendered invoices. United States NAVY
November 1985 November 1993
● Machinist Repairman
(A - School Training)
● Naval Reservist Tampa, Fl. Landing Craft Unit
EDUCATION
Tampa Bay Technical Institute
Bachelor in Computer Science
September 1996 October 1999
● Computer programming Languages
Cobal, visual C, Visual c++,
Visual Basic
● Computer Networking
● Computer System designs
● Microsoft's MCSE Certification
● Windows NT Certification
Daytona Community College
Associates in Business Management
July 1994 August 1996
● Business Management applications
● Business Accounting fundamentals
● Profit and Loss ledger fundamentals
● Simulated Business operations
Tampa Bay Vocational Technical High School
August 1981 May 1983
Diesel Mechanic Certification
● (From Jan. 1982 -1983 I was On-the-job Training with SIMS CRANES SERVICES.)
● Worked for the Double Eagle Commercial Fishing boats; Tarpon Springs,
● Performed repairs and preventive maintenance
AWARDS
*HIV/AIDS 104 Certification
*Small group facilitator Cert.
*Infectious Disease Cert
*Life Skills Instructor Cert.
(Palm Beach County Health Dept.)
*Deep and Shallow Well Pump Certification
(Franklin Electric Inc.)
*Pump- Start Relay Installation Certification
(Franklin Electric Inc.)
*Florida Water Quality Association Certification
*Southwest Florida Water management
Quality of Water Improvement Program Training
*Residential Water Treatment Certification
*(Southwest Florida Water management)
*American Sign Language Training
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