United States C++

Technical Skills

Proficient in all MS Office, Word, Access, Excel, and Power Point. Coordinate and train employees in Microsoft Office and Windows. Work with Windows operating system, Experience with all parts software or hardware of the computer, Great Knowledge of software and hardware installation and maintenance. Ability to build compute, Experience with some programming languages, Java, HTML, SQL, C++.

EDUCATION

Delaware Valley College, Doylestown, Computer Information System Management/Information Tech

Experience

United States Army, Ewing, NJ 2010-Present

Artillery

Lead and train Soldiers on a daily basis on the skills and knowledge it takes to load, prep and fire Artillery rounds using one of three Artillery Howitzer with in the Army. Develop and plan weekly training and field exercise for a 30 Soldier platoon.

Amtrak/PC Network, Philadelphia, PA, 03/2008-12/2009

IMAC Coordinator/Tech

Coordinate jobs and problem tickets that users have. Communicate effectively with users concerning computer issue, work with users and techs in troubleshooting and resolving user issues. Plan projects, project start and end dates. Resolve users issue via remote or onsite. Work with management concerning users and tech issue. Create daily reports and resolution plans for department. Supervise and coordinate daily tasks and trouble tickets from users. Work with remote users to determine issues they are having and help with special request involving equipments, hardware replacement and upgrade, software installation and coordinating office move. Work with user’s accounts, everything ranging from password reset to rebuilding user account. Work with the configuration of users new machine and the decommission and data distraction of the old machine

Best Buy, Princeton, NJ 10/2006-12/2009

Geek Squad Counter Intelligence Agent

Diagnose, test and recommend solutions to customer concerning their computer problems. Perform software and hardware installing including but not limited to power supply, Hard drive, memory, and fix connectivity issue Work with customers and employees on different levels of troubleshooting. Installation and maintenance of windows. Troubleshoot computers, accessories, and software. Help educate customers with questions and problems and also work with many new technologies.

MechoShade System, Edison, NJ, 10/07-03/08

IT officer/Administrator

Handles all IT and Phone System problems. Work with users on computer issue ranging from connectivity issue to printing problems. Work with user on usage of the many different software and programs use at the plant. Control and maintain Users accounts and computers. Install, update, test and keep all system up to date with the latest version of all software and hardware. Use ticketing system to track and address problems that users may encounter and need done.

Greater Trenton Behavioral Health Care, Trenton, NJ, 07/06-10/07

IT/MIS Computer Administrator

Work under IT Manager. Work with staff members concerning computer activities, installation, setup, desktop maintenance, updates. Work with the MIS department in creating reports and document, formatting old documents and creating new forms and documents. Monitor computer equipments and data base. Work with Microsoft outlook, windows 98 up to window vista. Install and configure routers and Network for new work stations and configuring workstation and printers to the network. Work with users, user accounts, and system active directory. Perform all necessary daily desktop support, maintenance, upgrade of old equipments and data back-up of all users.

Delaware Valley College, Doylestown, PA, 09/03-05/06

Information Services Lab Tech

Monitor computer Labs.

Troubleshoot applications, programs, network, and printers.

Assist Student with computer questions and problems.

Monitor the network.

Delaware Valley College, Doylestown, PA, 09/02-01/03

Assistant to Head of Transportation

Assist with papers and documents.

Handle appointments and services

Coordinate daily operations and activities concerning the cars and vans

Soccer Experience Playing

Delaware Valley College 09/2002-05/2006

4 year letter winner, junior and senior year captain, second team all conference

TSV Ebinhausan, Germany 05/2011-02/13

Played with league seven team TSV Ebinhausan, gained valuable skills and knowledge working with foreign players and coaches

Highlanders, Hawaii 07/2013-10/2015

Played in a register mans league while serving as a soldier in the united states Army

Soccer Experience Coaching

West Winsor Plainsboro South Association, west Winsor, NJ 03/2018-06/2019

Coached U16 and U11 teams – Plan training session, develop players skills and knowledge of the game, work with parents to help maximize their kids potentials and abilities

Kelman Academy Reading, PA 08-2006-09/2008

Volunteer with soccer summer camp helping my college coach running training session for ages 8-16. Work on ball skills, shooting drills, movement without the back and many others

Certification

F License

Contact this candidate