Baton Rouge Customer Service
Resume:
KAITLYN PLANCHE
*** **** **. ***** *****, LA ****6
***************@*****.***
OBJECTIVE
I am seeking a job in the medical field or administrative work that will help me overcome my goals and further my career in the medical field. I like to push myself and achieve/overcome my goals. I am a very quick learner and care greatly about teamwork. EXPERIENCE
L’Auberge Casino & Hotel Baton Rouge, LA
Beverage Server (7/24 to Present)
Provided a superior customer service by responding to customer concerns, demonstrating empathy, and quickly resolving issues.
Provided excellent service by creating warm and welcoming environment.
Was thorough and professional in my responses to all customer inquiries.
Kept the casino floor and work areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
United States Postal Service Baton Rouge, LA
Warehouse Supervisor (1/22 to 4/24)
Put in place organizational processes to ensure a more unified operation and higher-quality service.
Worked with management to implement new initiatives and policies and meet production, quality, and safety benchmarks.
Followed all standards and protocol requirements regarding warehouse operations, shipping and receiving, and material handling.
Overlooked timesheets and achieved paperwork in a timely manner. Caliente Mexican Craving Central, LA
Manager/Server (7/19 to 1/21)
Thorough and professional in my responses to all customer inquiries.
In charge of answering customer questions about merchandise and pricing.
Backorder availability, future inventory, and special orders were all discussed with vendors. 2
Handled all customer complaints professionally, putting customer satisfaction first. Dalton’s Farm & Tire Centreville, MS
Cashier/Manager (5/18 to 6/19)
Reviewed sales reports to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration
Submitted reports to senior management in order to assist them in making business decisions and planning. EDUCATION
Delta College Baton Rouge 2025:
Graduation is on May 22nd. I have done an externship where I have learned vital signs, phone call etiquette, EMR systems, Billing and coding, injections, paperwork/fax, and so much more. HESWM McComb, MS 2019:
Graduated high school with a 3.9 GPA
Amite School Center Liberty, MS 2017:
Was involved in several activities including basketball, pageants, 4-H, AND Beta Club. SKILLS & CERTIFICATIONS
Detail-oriented
First Aid/CPR
Organization
Retail merchandising experience
Food running
Money handling abilities
Communication skills
BLS Certification
POS system knowledge
Microsoft Word, Excel
Medical Terminology
3
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