Customer Service Entry-Level
Resume:
cameron Bowsher
Newnan, GA *****
***********@*****.***
Professional Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Willing to relocate: Anywhere
Work Experience
Patient Financial Counselor
WellStreet Urgent Care-Atlanta, GA
July 2022 to May 2025
• Managed patient billing and insurance claims, ensuring accurate and timely submission
• Implemented a new system for verifying insurance coverage, resulting in a XX% decrease in claim denials
• Collaborated with healthcare providers to develop payment plans for patients without insurance or with high deductibles
General Cleaner
Two Maids-Alpharetta, GA
January 2021 to September 2024
• Maintained cleanliness and orderliness of assigned areas according to established standards
• Performed general cleaning duties such as sweeping, mopping, dusting, and vacuuming
• Dusted furniture, fixtures, window sills, and other surfaces using appropriate cleaning agents
• Stocked and replenished restroom supplies such as toilet paper, soap, and paper towels
• Ensured proper disposal of trash and waste materials in designated containers
• Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors
• Washed windows, glass partitions, and mirrors to maintain a clean appearance
• Removed stains from carpets or upholstery using specialized cleaning equipment or solutions
• Operated floor scrubbers or polishers to maintain clean and shiny floors Fresh Associate
Walmart-Newnan, GA
June 2017 to May 2022
Maintained department records on team member performance, sales and customer service. Managed day-to-day operations for bakery, deli, meat, seafood and produce departments. Identified opportunities for improvements and implemented changes to processes, procedures and workflows.
Tracked weekly sales reports and ordered inventory to meet customer demand and store profit goals. Greeted customers to determine wants or needs.
Customer Service Representative
Progressive Insurance Sales-Newnan, GA
May 2017 to June 2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations. Developed strong customer relationships to encourage repeat business. Answered inbound calls, chats and emails to facilitate customer service. Demonstrated excellent communication skills in resolving product and consumer complaints. Education
High School Diploma
Downey High School-Downey, CA
August 2010 to June 2014
Skills
• Negotiation
• Time management
• Outside sales
• Cold Calling
• Insurance sales
• Cleaning (3 years)
• Materials handling
• Customer support
• Account management
• Organizational skills
Certifications and Licenses
Forklift Certification
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