Customer Service Fast-Paced

RYAN MURRAY

SUMMARY

Hardworking professional with proven relationship-building and time management skills in fast-paced

Restaurant environments, Successful at handling tables of all sizes with accuracy and impeccable service

skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. (5 years

industry experience )

EXPERIENCE

Server

Dave and Buster Houston, TX February 2025 - Current

Delivered exceptional customer service in fast-paced dining environment.

Collaborated with kitchen staff to ensure timely food preparation and delivery.

+ Managed guest reservations and seating arrangements efficiently.

* Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up

server stations.

Followed health safety guidelines when preparing and serving food products.

and specialty drinks to optimize sales.

Stayed informed about daily specials, new menu items, promotions.

Promoted desserts, appetize:

Seasonal Bartender

Gazebo Houston, TX October 2024 - February 2025

+ Mixed cocktails and beverages according to established recipes and customer preferences.

‘+ Maintained cleanliness and organization of bar area throughout shifts,

Provided excellent customer service, ensuring a welcoming atmosphere for patrons.

Handled cash transactions accurately while maintaining a balanced register at end of shift.

* Enforced responsible alcohol service policies to ensure guest safety and compliance.

h register and Point of Sale (POS) system for transactions and made proper change for

sh transactions.

Operated e:

Server, Waitress Trainer, Bartender

Bombshells Restaurant And Bar Houston, Tx January 2021 - November 2024

* Provided excellent customer service to enhance dining experience for guests.

Managed food and beverage orders efficiently during peak hours.

Collaborated with kitchen staff to ensure timely meal delivery.

+ As

sted in training new servers on restaurant protocols and standards.

Handled cash transactions accurately at the end of shifts

+ Resolved customer complaints promptly to ensure a positive dining experience.

* Performed opening and closing duties

ich as setting up the dining area, restocking supplies.

CONTACT

J 979-***-****

© **************@*****.***

© Houston, TX 77055

SKILLS

+ Food safety

+ Cash handling

Customer service

Beverage mixing

* POS operation

+ Conflict resolution

+ Staff training

+ Menu knowledge

Guest engagement

* Menu item recommendation

Suggestive selling

Exceptional customer service

+ Memory retention

EDUCATION AND

TRAINING

Brazos Success Academy, Lake Jackson, TX

+ Received most promising freshman HOSA

award

+ Early graduate at age 16

+ Honor Roll

May 2020

Nursing

Brazosport College, Lake Jackson, TX

+ Completed duel credit courses while in

high school including medical terminology,

principles of health science, and basic study

LANGUAGES

Spanish:

Professional

English:

Native/ Bilingual

CERTIFICATIONS

+ TABC

+ Food handlers

+ Serve safe

Contact this candidate