Customer Service Representative

Cambria Bell-james

Customer Service Representative

Corsicana, TX 75110

**************@*****.***

+1-430-***-****

Professional Summary

Skilled customer service representative with 6+ years of experience in resolving customer issues and improving customer satisfaction. Proficient in customer care, account management, and technical support. Possesses a strong background in computer networking, sales, and marketing. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Technical Support Representative

Everise work from home

May 2024 to June 2025

Customer Service Representative, Maximus

Maximus-Athens, TX

July 2021 to May 2024

Customer service representative, helping customers with any questions or concerns they may have with they're state benefits.

Education

High school diploma

Corsicana H Igh School-Texas

August 2010 to May 2014

Basics (N/a)

Corsicana H Igh School-Corsicana, TX

August 2009 to April 2013

Skills

• Computer Networking (6 years)

• Desktop Support

• Customer service (6 years)

• Phone etiquette

• Help Desk

• Technical Support (1 year)

• Social media management

• Live chat

• Cold Calling (6 years)

• Negotiation

• Microsoft Office (6 years)

• Sales

• Picking

• Communication skills (9 years)

• Digital marketing

• Salesforce

• Marketing

• Packing

• Account Management

• Troubleshooting (6 years)

• English

• Computer skills (8 years)

Certifications and Licenses

Driver's License

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