Pharmacy Technician Customer Service

Madashley Cajuste

*********.**********@***.*** • 617-***-**** • Boston, MA • www.linkedin.com/in/madashley-cajuste EDUCATION

Boston University

Paralegal Certificate • Paralegal Studies

Professional Skills: Westlaw, Legal and Persuasive Memorandum, Legal Document Preparation, Legal Research and Writing University of Massachusetts Boston

Bachelor of Arts • Criminal Justice • 2019 - 2024

Bachelor in Science in Biology

LICENSES & CERTIFICATIONS

Certified Paralegal (CP)

Boston University • Issued June 2025

Certified Pharmacy Technician (CPhT)

Massachusetts Board of Pharmacy • Issued Mar 2025 - Expires Aug 2027 EXPERIENCE

CVS Pharmacy, Pharmacy Technician Jul 2023 - Present

● Assist pharmacists with filling prescriptions and ensuring all medications are accurately prepared and labeled.

● Help manage inventory by restocking shelves, keeping track of supplies, and reducing waste through proper storage practices.

● Provides friendly customer service by answering questions about medications and offering guidance on their use. Bristol Myers Squibb, Immunology Intern Jun 2022 - Aug 2022

● Assisted with research on atopic dermatitis, running Transwell Permeability Assays and electrical impedance sensing assays with HUVEC and T84 cell lines to explore disease mechanisms.

● Developed and refined experimental protocols for in vitro assays, improving the accuracy and reliability of data related to immune responses in atopic dermatitis.

● Worked closely with a multidisciplinary team to analyze results and contribute to presentations and reports, supporting ongoing research initiatives and potential clinical applications. Jounce Therapeutics, Clinical Operations Intern Jun 2021 - Aug 2021

● Supported the Clinical Operations/Development Team members with activities and projects associated with the implementation and conduct of clinical studies.

● Aided in maintaining trial master file, study site records and files, and followed applicable plans, processes, and SOPs.

● Processed study-related documents and materials which included collation, filing, and routing coordination of third-party provider document shipments.

Jumpstart Boston, Corps Member Sep 2020 - May 2024

● Received intensive training and professional development in early childhood theory and practice, leadership skills, and communication with families.

● Implemented curriculum, support family involvement, and increase adult support in learning environment.

● Promoted children’s language and literacy skills through ongoing relationships with students. Leah Knox Scholars Program, Mentor Oct 2017 - Jul 2022

● Taught technology and environmental science to 200 students grades K-5

● Mentored freshman students as an upperclassman, facilitating their transition to college by providing academic guidance and support.

● Obtained college readiness skills by attending college field trips and leading workshops. SKILLS

Westlaw • Legal and Persuasive Memorandum • Legal Document Preparation • Legal Research and Writing • Microsoft Word • Excel • PowerPoint • Outlook • Google Docs

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