Data Entry Customer Service

DEIRDRE T. BROWN

Trumbull, CT • *********@*****.*** • 203-***-****

Detail-oriented and reliable professional with over 20 years of experience in data entry, records management, and office support. Understanding of CRM systems and compliance and data privacy regulaCons. Strong organizaConal skills, technical proficiency, and a commitment to efficiency. Skills

• Office Support

• Data Entry

• MicrosoK Office

• Customer Service

• Scanning

• CRM Systems

• AMenCon to Detail

• OrganizaCon

• CommunicaCon

Experience

MUTUAL OF AMERICA FINANCIAL GROUP, New York, NY 2000—2024 Customer Records Management Specialist

• Ensured accurate and Cmely customer record management for this Fortune 100 reCrement services and investment company.

• Scanned, uploaded, and indexed customer informaCon into CRM system.

• Ensured data was uploaded accurately and followed all compliance and data privacy regulaCons.

• Provided efficient and friendly customer service to internal parCes. COMPUCARD, Trumbull, CT 1998—2000

Data Entry Clerk

• Input customer data records for this company providing secure smartcards.

• Followed all company policies and procedures to maintain organized and accurate records. Educa;on

CENTENARY UNIVERSITY, HackeMstown, NJ

Major in Business

MHC ACADEMY, COLLEGE PREPATORY HIGH SCHOOL, North Haledon, NJ Diploma

Community Service Award

Community Involvement

St. Theresa Church Senior Choir 2000—Present

Choir Member

St. Catherine of Siena Church Senior Choir 2019—2020 Choir Member

Interests: Marathon Runner, Film

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