Customer Service Data Entry
Resume:
Wynette (Jaynell) Carter
*********@***.***
Objective
To obtain a position to utilize my skills with an extensive background in Customer Service, Shipping/Receiving, Inventory Control, and Purchasing
Experience
Sales/Customer Service
Mann Lake Bee & Ag Supply / Marshall, TX
November 2022 - June 2025
●Process phone orders by accessing multiple distribution center inventories
●Assist walk-in customers
●Accept credit card payments over the phone and on POS
●File damage and lost freight claims; administer refunds for customer orders
●Respond daily to companywide voicemails
●Restock store merchandise as needed
Administrative Assistant
Ben’s Discount Supply / Kingman, AZ
April 2020 - April 2022
●Process phone and on-line orders
●Provide LTL shipping quotes to potential customers
●Submit purchase orders to manufacturers and outside warehouses
●Create Pick Tickets and Bill of Ladings
●Schedule LTL, Fed Ex, and USPS shipments
●Maintain inventory and company website
●File damage and return claims with 3PL brokers
Load Planner & Dispatch
MC Carrier LLC / Marshall, TX
June 2018 – August 2019
●Load planning and rate negotiation
●Dispatch up to 20 over the road trucks
●Schedule pickup and delivery appointments
●Verify and enter load documents
●Maintain tracking of drop trailers using spreadsheets
●Assist corporate office as needed with additional dispatch
●Submit monthly expense report for Texas terminal
Office Manager
Calavo Growers Inc / Garland, TX
November 2015 – June 2018
●Answer phone for main switchboard
●Process timecards for temporary and permanent employees
●Submit daily requirements for temporary production and janitorial employees
●Reconcile daily production labor reports
●Assign GL codes and create payment vouchers to all invoices
●HR liaison regarding pre-employment screening, benefits, time off, terminations, etc.
●Inventory and purchase office, breakroom, and janitorial supplies
Shipping and Receiving Clerk
Calavo Growers Inc / Garland, TX
January 2013 – November 2015
●Driver check in and door assignments for all trucks
●Maintain daily shipping/receiving log
●Create pick tickets and bill of ladings; verify receiving reports
●Communicate with sales team and production to assure order fulfillment
Education
Bryan Adams High School
Graduate 1986
Contact this candidate