Quality Assurance Assistant Manager
Resume:
ORPHEE DE SOUZA
Indianapolis, IN *****
***************@*****.***
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Willing to relocate to: Indianapolis, IN
Authorized to work in the US for any employer
Work Experience
Dasher
DoorDash - Indianapolis, IN
May 2023 to Present
Delivered food orders to customers in a timely manner according to Dasher app instructions. Ensured proper handling of food items throughout the entire delivery process. Maintained accurate records of delivered items as well as customer feedback and ratings. Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
Complied with local traffic laws while driving between pick-up locations and drop-off points. Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines. Cashier Assistant Manager
Shell Gas Station - Indianapolis, IN
July 2022 to May 2024
Recruited, trained, and supervised staff members while providing guidance and support when necessary. Investigated discrepancies in financial statements or accounting reports. Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
Implemented operational procedures such as opening and closing procedures for the store. Identified potential theft risks within the store environment by monitoring suspicious activity. Managed the store's inventory levels by conducting regular audits and ordering new stock as needed. Warehouse Worker
Nippon Express Do Brasil - São Paulo, SP
February 2016 to April 2022
Recognized defective material and reported issues to management. Received deliveries, scanned packages and updated orders in internal database. Prepared and completed warehouse orders for delivery or pickup according to schedule. Used pallet jacks to move items to and from warehouse locations. Preserved safe work environment by maintaining clean workstations and pallet area. Monitored work areas for cleanliness and functionality and removed obstacles for safety. Packed, sealed, and labeled products for shipment. Education
Universidade Federal De Santa Catarina
International Relations
Some College
Skills
• Safety awareness
Food safety understanding
Excellent time management
Route planning expertise
Order Verification
Valid Driver's License
Payment Collection
Flexible Schedule
Teamwork and Collaboration
Customer Service
Heavy Lifting
English: Spanish:
Professional Limited
French: Portuguese:
Native/ Bilingual Full Professional
• Order picker
Certifications and Licenses
Driver's License
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