James Douglas
**** ********* **. *** * Indianapolis Indiana 46220
Hm.#317-***-****
*****************@*****.***
Professional Profile
Manufacturing Operator with 10+ years of experience operating various forklifts in a manufacturing setting. Proficient in multiple Microsoft applications. Possess excellent communication skills and can operate forklifts. Maintained a 100% safety record throughout my career. Experienced in General Warehouse Practices.
Qualifications
•High School Diploma/GED.
•Aptitude for math, problem-solving, computers, and mechanics.
•Attention to detail.
•Ability to work and communicate well with others.
•Proficiency with hand tools.
•Willing to perform repetitive tasks for extended periods.
Relevant Experience
•Communication
•Critical Thinking
•Problem Solving
•Microsoft Office
•Forklift Certified
•Mastercam CAD
•SAP Software
Experience
Keihin North America, Inc.-Greenfield, Indiana
November 2016 to August 2025
Machine Operator
Operate specialty machinery to fabricate, manufacture, assemble, or move products.
Maintain and monitor machine to make sure it functions properly.
Understanding of how operated machine works.
Conduct quality checks periodically.
Eli Lilly-Indianapolis, Indiana
July 2015 to November 2016
Technical Operator
Operated equipment to assist with manufacturing, packaging, and other steps along a production line. Handle heavy machinery such as hoist cranes, CNC lathes, Sanitation/Wash and Trimming/Cutting.
Home Depot – Indianapolis, Indiana
September 2013 to July 2015
Forklift Operator
Responsible for operating a forklift and other material handling equipment for the purpose of accurate shipping/receiving. Unloading, scanning, moving, staging, loading, locating, relocating, and stacking products.
Marsh Supermarkets-Indianapolis, Indiana
May 2013 to September 2015
Deli/Kitchen Associate
Providing premier customer service, including greeting them and responding to questions, maintaining high
standards for product freshness and sanitation, dynamically selling product by providing customers with
information needed to make product related
decisions, selecting and packaging products ordered by
customers, filling, maintaining and rotating products and displays, preparing special orders for parties.
Infocision – Dayton, Ohio
December 2010 to May 2013
Team Lead
Developed new process for employee evaluation which resulted in marked performance improvements.
Oversaw call center employees to ensure customer satisfaction goals were consistently met.
Effectively managed a high-volume of inbound and outbound customer calls.
Rent-A-Center– Cincinnati, Ohio
May 2001to December 2010
Inside/Outside Credit manager
Implemented innovative programs to increase employee loyalty and reduce turnover.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Trained, coached and mentored staff to ensure smooth adoption of new program.
February 1995 to May 2001
General Motors (Truck&Bus) – Moraine, Ohio
February 1995 to May 2001
Machine Operator/Material Handler
Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery
vehicles, ships and container tractors and other equipment.
Read work orders or received oral instructions to determine work assignments and material and equipment needs.
Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Education
Sinclair Community College –Dayton, Ohio
1999-2001
Electronic Engineering
Selected Coursework: Electronic Systems, Electronics Troubleshooting, Electronic Testing Design, Project Management, Quality Focus, Database Design, Analyzing Information, Reporting Research Results, Emphasizing
Excellence and Innovation.