Customer Service Nursing Home

**** *. *********** *****, ***********, IN *****************@*****.*** 812-***-****

CRYSTAL R. LOCKHART

Dedicated individual with a strong work ethic, commitment to continuous learning and eager to learn new skills; seeking a position where skills and great attitude can contribute to a positive and productive work environment.

Transferrable Skills

Interpersonal: Caring and compassionate with patients/customers of all ages; able to interact with patients/customers, co-workers, staff; fosters teamwork and positive relationships. Active Listening: Attention to customer/patient needs and concerns. Deal with a variety of situations; able to handle difficult people.

Patience and Attitude: Remain calm under pressure. Positive outlook and willing to learn and teach others. Great Work Ethic: Motivated to provide excellent customer service and go above and beyond to ensure customer/patient satisfaction.

Professionalism: Maintain a positive demeanor and attitude even in challenging situations. Resilience: Able to cope with setbacks; continue smiling and keep going. Prioritization: Identify and address most urgent tasks first, ensuring smooth operations. Work Experience

Nursing home, caregiver

Nursing home, cleaning service

Stone Belt, Bloomington, IN, caregiver, obtained QMA certification Moorings Park Retirement Community, Naples, Florida, server Dog Track, Bonita Springs, FL, server

Cleaning services; commercial, residential, new construction Education

Bloomington DePaul School

Bloomington High School South

GED Ivy Tech, Park County, Indiana

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