D A N I E L L E N I P P E R
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Accounts Receivable
Microsoft Office
Data Entry
Organizational Skills
Team Oriented
Conflict Resolution
Experienced Trainer
Customer Service
Interpersonal Communication
Positive Attitude
Active Listener
Detail-oriented and reliable Accounts Receivable Manager Specialist with over 20 years of experience in managing invoice processing, collections, and customer account reconciliation. Proven ability to reduce outstanding receivables, improve cash flow, and maintain strong client relationships.
S K I L L S
Profile
E X P E R I E N C E
Juicy Juice
Self Employed
SUNNY DELIGHT
Quality Associate maintaining document reviews
Assisted in reconciliation reports
Maintaining quality standards
Weekly Product Review
Coaching associates to understand process
IT ASSISTANT
Planned daily tasks and set routes for onsite jobs Tracked inventory
Negotiated contracts and service terms with clients assisted in installation and maintenance of hardware for telecommunications networks, surveillance, and POS systems. players Club/Surveilence
CHOCTAW CASINO
Assisted guests with players club accounts
Facilitated continued relationship building with guest and resort Assisted guests with discounts and comps
Monitored casino audio and visual surveillance
Reported and recorded incidents
2018 S Park, Denison, TX 75020
********@*****.***
2023-2025
2023-2023
2022-2023
E X P E R I E N C E
dn
D A N I E L L E N I P P E R
dental Advocate
CIGNA HEALTHCARE
Managed inbound and outbound calls
Reviewed dental claims with policy holders and providers Reprocessed and corrected claims
Guided customers through the open enrollment process. Assisted policy holders with finding providers and services both in and out of our network
Resort Services
CHOCTAW CASINO
Assisted guests with reservations,
Handled inbound and outbound calls
Facilitated continued relationships with guests and resort Assisted guests with personalized benefits
Connected high stakes guest with hosts up reservations Executive Escalation Advocate
BANK OF AMERICA
Handled priority issues with the client's mortgage and checking accounts
Assisted clients with understanding their banking products Handled the release of lien process
Assisted in insurance escalation, payment, and claim issues. Handled property claims accounts and serviced wealth management accounts.
Issued claim funds based on inspections results.
Training new hires for both property claims and customer services
2019-2022
2018-2019
2008-2018