Customer Service Information Technology

Jada Richards

Bouge Height Dr

Montego Bay

St James

Email: **************@******.***

Tel: 876-***-****

Career Objective: To make valuable contributions and participate as a team member as I plan to work to the best of my ability to help with the advancement of your company.

EDUCATION:

Garvey Maceo High School 2018-2023

Caribbean Secondary Examination Council (CSEC)

QUALIFICATIONS:

Caribbean Examination Council (CXC)

Subject Grade

1.English A 2

2.Agricultural Science 2

3.Principle Of Business 2

4.Information Technology 3

WORK EXPERIENCE

1.Data Colloction/ collector August 10 - September 4, 2020

Clarendon Municipal Corporation

3 Sevens Road,

May Pen,

Clarendon

Responsibilities: Duties includes collecting data for the Clarendon Municipal Corporation.

2.Data collection/ collector August 9 - September 5, 2021

Social Development Commission (SDC)

8 Manchester Avenue, May pen

Clarendon

Responsibilities : Observation of Covid protocols in public areas, Collecting data and giving feedback.

3.Customer service/ Store Clark September 03 2023 – April 03 2024

New House Limited

13 Church Street, Montego Bay

St.James

Responsibility assist customer with anything they needed in regards to the store.

4.Super Expert Management (SME) April 22 2024 – February 21 2025

Radius Global Solutions -Avant credit cards department

M12-18 Freeport, Montego Bay

St.James

Responsibilities : Assisting agents with there calls, helping out customers on difficult situations, managing team grades. Showing improvement points. Making outbound calls to customers with over due payments

5.Chat Agent/Sale Representative March 05 2025 June 12 2025

Segoso Caribbean

Freeport Shopping Center,

Montego Bay.

Responsibilities : Chatting with customers wether if it’s Sales, Service, Service appointment, Customer Service and Sell only. Assist the customer in any situation there inquiring about in regards to there vehicle or a vehicle of there interest. If it’s customer service assist in helping in there situation at hand.

PERSONAL INTEREST:

Music

Anime

Drawing

Reading

Refrences :

Shamara Wright

Self Employed

23 Duke Street

May Pen P.O

Tele # 876-***-****

Miss Pusey

Teacher

Garvey Maceo High

Vernamfield

Clarendon

Tele # 876-***-****

Contact this candidate