Test Engineer Software
Resume:
Palak Patel
Software Engineer in Test Quality Assurance
Engineer QA Automation Engineer Developer
**************@*****.***
Professional Summary Developer and Software Test Engineer with 5 years’ experience, driving excellence in web-development, automation and manual testing environment. Demonstrated expertise in the banking and financial software development industry, with a focus on enhancing quality and efficiency. Proficient in various testing techniques and methodologies with a proactive approach to taking on additional responsibilities to meet team objectives/goals. Seeking an opportunity to use my expertise across various test procedures to integrate process improvement efforts. Skills Testing: Automation, Manual, System integration, User acceptance, Unit, Functional, Regression Platforms/Frameworks: Selenium, TestNG, JUnit, Maven, CI/CD, Cucumber, Angular, Appium Workflow & Tools: Agile, JIRA, Git, Bit Bucket, Zephyr, qTest, Splunk, Jenkins, Postman, Swagger Programming: Java, JavaScript, NodeJS, JQuery, NoSQL, SQL Technical Experience Tata Consultancy Services
Firmware Test Engineer @ Solera Holdings San Diego, CA 05/2024 - 06/2025
● Work with clients and gather requirements to develop test plans and create test cases in qTest, and lead the UAT team in Agile SDLC.
● Wrote automation scripts for android app testing using Appium and integrating into the pipeline through Jenkins. (using Java).
● Execute the test in automated & manual setup and validate daily drive logs - report bugs in JIRA.
● Conduct hardware & software maintenance, upgrades, debugging, and resolving deployment issues in 3 different devices.
● Coordinate with software developers and QA teams to diagnose and characterize stability issues and provide technical solutions for telematic devices, smart cameras, and tablets.
● Performed functional, acceptance and continuous regression testing techniques to support a more reliable release process.
● Maintained and updated release notes and project reports, biweekly and upon feature release respectively.
● Monitor stability and troubleshooting issues with critical thinking skills to evaluate functionality during beta trails and production roll outs.
Software Test Engineer @ Citi Bank Florence, KY 09/2022 - 04/2024
● Engaged fully in the Agile development cycle, Test-Driven development(TDD) and SIT team activities throughout software release cycles.
● Gathered requirements, created and executed test cases (Zephyr), wrote automated test scripts for UI using Selenium, TestNG framework, defect fixes, and end-to-end testing leading to a reduction in production issues by 30% in a sprint.
● Collaborated with multiple feature teams to integrate continuous integration/continuous deployment(CI/CD) pipelines through Jenkins.
● Diagnosed AMS Test environment issues from Splunk (tool) and performed API end-point testing with Postman.
● Worked on translation development for supported languages using Java and SQL database.
● Showcased debugging proficiency by identifying & addressing defects contributing to a smoother and error-free project execution.
● Continuous regression & releases of multiple features in a core banking system spread across multiple regions covering 2400+ ATMs
● Performed software installations and troubleshooting issues in ATM devices.
● Worked closely with developers to debug the issues, raise defects in JIRA, and get fixes to retest.
● Analyzed, and hotfix issues post-deployment and performed Root Cause Analysis (RCA) for the same.
Enforce Agency
Software Developer Ahmedabad, India 07/2017 - 07/2019
● Built and maintained mobile and web-based applications for several clients from the hospitality industry like hotels, restaurants and cafes, mobile gaming apps, and charitable organizations.
● Collaborated efficiently in a team of 16 while undertaking individual tasks and successfully completing them in a timely manner.
● Developed front-end for web applications and wrote testing scripts for the websites.
● Resolved issues and bugs by Unit testing for individual modules of web applications in Selenium.
● Developed cross-functional, multi-platform, web & mobile applications and utilized GitLab for record tracking.
● Used Google Cloud Platform (GCP) for deploying microservices on the cloud.
● Worked in Agile teams and demonstrated strong problem-solving skills.
● Designed technical ideas while effectively communicating and implementing them to improve processes.
● Brainstormed to create user stories & tasks, and retrospect at the end of the sprint.
● Tested software by writing unit tests for debugging and troubleshooting and improved code to resolve errors and achieve efficiency.
Silver Wings
Technical Intern Ahmedabad, India 06/2016 - 04/2017
● Worked with Java-based technology used to build E-commerce web applications. Education Master of Engineering University of Houston Clear-Lake Houston, TX 05/2022
● Major in Software Engineering (GPA: 3.80)
Bachelor of Engineering Gujarat Technological University Ahmedabad, India 06/2017
● Major in Computer Engineering (GPA: 3.40)
Certification
● Selenium Automation Testing: Selenium Web Driver TestNG Core Java
● AWS Cloud Practitioner: Cloud Computing Amazon Web Services (AWS)
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