Customer Service Project Management

RESUME

Personal Details:

Name: Dominador C. Fernandez

Mobile Number: 1-929-***-****

Email address: **************@*****.***

Career Objective:

A seasoned electrical professional with relevant experience in electrical sales, customer service, procurement, and project management to drive sales and perform an important part in an organization that I will be working with.

Skills:

Proficient in Electrical Sales, Customer Service, Sales Negotiation, Planning and Implementation, Financial Management, Team Leadership, and Dealing with Clients. Excellent in Written and Oral Communications. Knowledge of Word Processing, Power point and Excel,

Education:

Graduate: Bachelor of Science in Electrical Engineering, in Manila, Philippines

Certificate in a 2 months course in Construction Project Management Ateneo de Manila University, Makati City, Philippines

WORK EXPERIENCE:

Hobby Lobby

Address: Mount Pleasant, South Carolina USA

December 2, 2024 to April 5, 2025

Job Description: Cashier/Customer Service Representative

Assist customers with item descriptions and recommendations, answering questions, and handling exchanges and refunds. Also accepts payments, issues receipts, answers inquiries, and provides customers with useful information about the location of products, promotions, or items. Also responds to complaints, handles refunds and exchanges, and keeps the workplace clean.

ABF Cycle Shop

Address: Las Pinas City, Philippines

January 2, 2022 to March 2024

Job Description: Customer Service Representative

A retail professional who ensure that prices and quantities are correct, assists those who need help or advice on products, and handles returns and exchanges when necessary.

My responsibilities also include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. As a customer service officer and I should have good knowledge of how cash registers operate.

Power Protection Systems, Inc

Address: Las Pinas City, Philippines

Jan.2000 to Oct. 2018

Position: Project Sales Manager

Was able to close several projects for the company such as Solar Installations, Perimeter Lightings, Power Substations, Lighting Protection, Surge Protections and Grounding Systems.

Dubaib and Sulaim Company:

Address: Al Khobar, Kingdom of Saudi Arabia

Nov.1986 to Oct.1989

Position: Senior Design Electrical Engineer

Job Description: Prepare Designs and Calculations for different Petrochem Installations by Aramco. Have done various projects with Aramco with complete details and coordinated with their engineering staff.

Powergen Incorporated:

Address: 2285 Pasong Tamo, Makati City, Philippines

Dec. 1979 to Nov. 1981

Position: Asst. Project Sales Manager

Job Description: Developed strategies, research for new prospect projects. Manage Various Electrical Projects awarded from San Miguel Corporation such as Brewery Plants, Poultry Processing Plants Electrical Substations. Developed a vast list of Clients.

Sapreco Ltd.:

Address: Riyadh, Kingdom of Saudi Arabia

Jan.1982 to Dec.1984

Position: Senior Electrical Engineer

Function: Done complete electrical design according to UL standard on Saudi Military Housing projects including Diesel Power Plants. Mosque, Mess halls and Officers/NCO Living Quarters.

P&S Incorporated

Address: West Crame street, San Juan, Metro Manila, Philippines

Jan. 1984 to Oct. 1986

Position: Project Sales Manager

Job Description: Developed Ways and Means to Close various projects from clients. Project Management of various electrical Substation Projects awarded to the company by Philec. Such as Electrical Substations and Cement Plant Facilities

DCCD Engineering Corporation:

Address: SOL Bldg, Amorsolo St, Legaspi Village, Makati City, Philippines

Jan. 1975 to Dec. 1976

Position: Resident Electrical Engineer

Job Description: Done electrical designs, sketches, diagrams, calculations and final drawings under the supervision of a Project Manager. Supervised completion of projects such as Camsur Electrification Project, Site Inspection of Marinduque Electrification Project.

Licensure Examinations Passed:

Government Board Examination for Professional Electrical Engineers Licensure, April 1983 Philippines

Licensure Examination for: Association. of Professional Engineers and Geophysicist of Alberta,(APEGGA) Alberta,Canada 1993

Other Technical Training and Certifications:

Seminar on Distribution Line Staking and Construction Supervision, NEA, July 1975

Technical Seminar on Bidding Process and HV Splicing, on Trans and Dist. SPECS, 1998

Energy Management Systems, Atlanta Georgia, USA, October 2010

Lightning and Surge Protection Systems, Boulder Colorrado, USA. May 2010

Construction Safety Management, DTI, Manila Philippines, Oct 2015

Design of High Rise Buildings, IIEE, Manila Office, September 2016

Design of Solar Power 101, Solaric Philippines,, April 2016

Installation of Solar Power 202 Solaric Philippines, May 2016

Electrical Inspection, Audit and Safety Seminar, IIEE September 2016

Building Wiring Design and Short Circuit Calaculation, IIEE September 2016.

Electrical Power System Design for High Rise Buildings, IIEE, Sept 9-10, 2016

Construction Occupational Safety and Health(COSH) Seminar Oct.19,20,26,27, 2019

Online Course: Solar power Design and Installations

Online Course: Building Inspection Course (InterNACHI)

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