Data Entry Financial Aid

SHARON TUCKER

CONTACT

*******@*******.***

EDUCATION

Bachelor of Business

Administration (Health

Concentration)

Strayer University

2019

SKILLS

• Data Entry

• Scanning & Indexing

• Records Management

• HIPAA

• Compliance

Verification

• Mail Routing

• Account Maintenance

• Check Processing

• Claims Indexing

• Issue Resolution

• Workflow

Optimization

• Financial Aid

Verification

• Document Compliance

• Student Services

• Higher Education

Administration

• MS Office

• Outlook

PROFESSIONAL EXPERIENCE

Clerk A/B (Financial Aid & Document Processing) Oct 2021 – Present AppleOne Staffing Agency – University of Pennsylvania, Philadelphia, PA Verify and process high-volume financial aid documents for counselor and federal compliance. Scan, upload, and index correspondence, award letters, and records accurately. Route mail and digital files to financial aid, registrar, and bursar offices to streamline workflows. Manage tuition payment data-entry queues, updating student accounts and ensuring timely disbursements. Data Entry Processor (Contract) May 2021 – Oct 2021 AppleOne Staffing Agency – Wells Fargo, Philadelphia, PA Image and prepare lockbox checks for batch processing. Sort and distribute financial mail—checks, statements, and correspondence—to support daily operations. Track processed items using proprietary software and flag discrepancies for review.

Document Specialist II Jul 2015 – Feb 2021

Colonial Penn Insurance Company, Philadelphia, PA

Prepare and index incoming death claims for payment processing under guidelines. Enter daily enrollment counts, generate reports, and flag variances. Scan and route policy documents and correspondence to relevant departments. Coordinate undeliverable checks by researching address corrections and initiating reissuance.

Clerk I Aug 2011 – Jul 2015

Colonial Penn Insurance Company, Philadelphia, PA

Assist claims examiners by locating documentation for claim payments, including policy files and beneficiary information. Establish and organize new death benefit folders per company standards. Manage mailroom operations—sort, open, and distribute incoming mail and coordinate outbound mailings. Workflow Coordinator / Technician Apr 2006 – Jun 2011 Independence Blue Cross Blue Shield, Philadelphia, PA Coordinate mail routing, document imaging, and cross-departmental claims research to support provider and customer service teams. Maintain spreadsheets for business analysts to track claim statuses and identify processing bottlenecks. Communicate with providers to clarify claim details, resolve discrepancies, and facilitate payment adjustments.

PROFESSIONAL OVERVIEW

Detail-oriented admin/data entry specialist with 20+ years in finance, healthcare, and academia; adept at high-volume document processing, claims handling, and customer communications; proficient in MS Office and workflow systems; reliable, adaptable team player seeking a full-time office administration or data entry role.

Contact this candidate