Front Office Service Agent

Motyeka Oldacre

Top Road

Little London P.O., Westmoreland

(876) 871 – 6363

*******.*.*******@*****.***

Personal Profile/Objective:

To secure a responsible career opportunity to maximize my potential, while by making a significant contribution to the success of the organization.

EDUCATIONAL BACKGROUND

Belmont Academy 2017 - 2021

Western TVET Cluster of Institution - Culloden 2022 - 2023

Campus

QUALIFICATION ACHIEVEMENT

National Vocational Qualification of Jamaica (NVQ – J) 2023

Front Office Guest Service Agent Level - 2

Caribbean Secondary Education Certificate (CSEC) 2021

Mathematics, English Language, Social Studies,

Food and Nutrition, Spanish, Electronic Document

Preparation and Management, Human and Social

Biology, History

PERSONAL QUALITIES and SKILLS

Personable, fast – learner, adaptable, self – motivated, attentive to details, time management skills, multitasking skills, organizational skills and problem – solving skills.

WORK EXPERIECES

Travellers Beach Resort 2022

Norman Manley Blvd, Westmoreland

Position: Trainee Front Office Agent

Check-in and check-out guests

Solve guest’s complaints

Receive telephone calls

Monitor the desk

Conduent 2024

Fairfield, Montego Bay

Position: Healthcare Associate

Refill medications

Track members orders

Place order for over the counter items

Enroll members in the pharmacy

AWARDS AND ACHIEVEMENTS

Top performing student in Social Studies at Belmont Academy for two (2) consecutive years (2017 – 2018 and 2018 – 2019)

Sub – prefect at Belmont Academy in the 4th grade

Awarded certificate for Training of the Quarter Nominee for the period of January to March 2023 at the Culloden Vocational Training Center

Awarded certificate for Outstanding Skill Competence for the period of January to March 2023 at the Culloden Vocational Training Center

Awarded certificate for Outstanding Academic Performance for the period of January to March 2023 at the Culloden Vocational Training Center

Awarded certificate for Outstanding Customer Service for the period of January to March 2023 at the Culloden Vocational Training Center

REFERENCES

Ms. Casetha Murdock Ms. Natasia Banton

Pastor Instructor

Dunbar, Westmoreland Culloden VCT, Whitehouse

(876) 456 - 5043 (876) 552 - 7293

Contact this candidate