Human Resources Accounts Receivable

Robin Ellington

**** ******* ****** **** *****, Indianapolis, IN 46268 C: 317-***-**** **************@*****.*** Detail oriented, organized and trustworthy professional with over 16 years of experience in an office/professional setting. Work experience has centered around various human resource/payroll functions, accounting for small businesses and back-office functions. Thrives in a structured environment and able to take direction from superiors. Able to work well with other employees in a professional and confidential manner. Able to manage day-to-day functions with little direction from superiors. Loyal and committed individual with the ability to implement management’s overall goals and objectives. Accounts Receivables Collections Specialist Nov 2018 - Current Claims Specialist Aug 2016 – Nov 2018

USIC – Indianapolis, IN

o Monitor customer accounts on a daily basis.

o Identify outstanding accounts receivables and take action to encourage timely payments. o Contact customers and discuss their overdue payments. o Process customer payments and refunds/end of the month deposit in transit reporting. o Process new damage claims and make modifications to existing claims as necessary. o Obtain information from customers to verify the accuracy and completeness of information on claims and related documents.

o Update existing claims and company records to reflect changes requested by customers. o Pay all approved claims at month end and submit to Accounts Payable for payment. Human Resource

Hittle Landscape – Westfield, IN Sept 2015 to July 2016 o Processed weekly payrolls for entire workforce and addressed employee questions and/or adjustments. Assisted with yearend processing (i.e., Form W-2, Form 1095-c, ACA Compliance, etc.) o Executed new hire orientation programs and on-boarding of new employees o Enrolled employees in annual benefit programs (health insurance, 401k and supplemental) o Reported and managed workers compensation claims along with periodic reporting requirements and updates to management

o Performed various human resource functions (updates to employee handbook, personnel files, etc.) o Sourced labor for the organization, worked with various staffing firms to coordinate labor needs Eligibility Specialist

Xerox – Indianapolis, IN Jul 2014 to Sept 2015

o Determined eligibility of new applicants for public welfare programs (i.e., food stamps, Medicaid - HIP 2.0 and various other programs)

o Assist individuals in utilizing resources in the community and company to obtain assistance o Explained policies and rules to individuals when applying for benefits Office Manager

Reliable Staffing Inc. – Indianapolis, IN Oct 2003 to Aug 2013 o Performed weekly, quarterly and annual payroll for the entire organization (grew from 10 – over 500 employees from 2003 - 2013)

o Processed various accounting functions through QuickBooks (accounts payable, accounts receivable and payroll) – perform month-end reconciliations and account analyses o Assisted with recruiting efforts (screening applicants, performing background checks, new-hire orientations, coordinating drug screens, etc.)

o Created various office forms/documents for a start-up organization o Interacted and managed key customer relationships, made sure client requests were executed and filled o Executed general office functions as needed (correspondence to clients, vendors and employees) Education

High School Diploma – 1995

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