Customer Service Project Manager

Magen R. Repetti

*****.*******@*****.***

Mobile: 631-***-****

Professional Experience

Bolt Properties-Queens,NY 10/2023 to Current

Project Manager

●Interview contractors

●Review virtual inspections

●Host team meetings

●Run reports to determine project cost

JLL – NY, NY 08/2018 to 08/2023

Project Coordinator

● Gather details needed for project initiation and coordinate kick-off meetings with proper teams.

●Review space change requests as a team to ensure the best utilization of available space.

●Review and assess feasibility for private room requests to provide users dedicated office spaces throughout the campus

●Conduct site visits with stakeholders to grasp full understanding of client request.Populate and maintain project charters and adhere to project timelines in order to meet project deliverables

●Campus wide audits

●review item warrenties to ensure items are safe and up to date

●Space refresh

●Tech conversion from standard to gvc

Sage Parts – Melville, NY 07/2017 to 05/2018

Logistic Coordinator

●Managed reports and data, checked inventory and relayed proper information in regards to stock

●Communicated with accounts and sales representatives to streamline customer service, placed orders, invoiced accounts.

Quoizel Lighting – Hauppauge, NY 01/2015 to 07/2017

Customer Service Representative

●Provided effective customer service, resolved customer compliants and issues, provided product and service information to all customers, worked with credit department to resolve disputes of payment, handled social media accounts for the company.

Hart Agency – Melville, NY 04/2014 to 12/2015

Brand Ambassador/Promotional Model

●Educated potential customers on brand history and facts, set up and tore down displays, engaged with customers in a sales-driving capacity, successfully focused on upselling, learned crucial information about a multitude of brands quickly, handled hands-on marketing and promotion.

Stony Brook University Hospital – Stony Brook, NY 08/2012 to 06/2014

Nurse Station Clerk

●Scheduled and confirmed appointments for various physicians, answered phone inquiries and assured the correct information was gathered for the doctors, maintained various files and records, updated patient information, handled all medical record requests.

Education & Skills

Education:

Suffolk County Community College, Riverhead, NY

A.A. Liberal Arts and Sciences

Computer Skills: Microsoft Word, Excel PowerPoint, Outlook, EMR Systems,

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