Account Manager Supply Chain

Atilio Noda Jr

**********@*****.*** 704-***-**** Lexington, NC http://linkedin.com/in/atilio-noda-615a902b8 Summary

Dynamic Account Manager with 5+ years of experience in client relationship management, logistics coordination, and customer satisfaction. Proven track record in driving business growth through strategic account management at Best Logistics Group. Skilled in supply chain management, data analysis, and problem-solving, seeking to leverage expertise in a new Account Manager role.

Work Experience

Best Logistics Group

Account Manager Kernersville Sep 2024 - Present

• Generate leads to expand client portfolio using advanced industry technology.

• Serve as the primary liaison among clients, carriers, shippers, and receivers.

• Cultivate long-term customer relationships by delivering exceptional service.

• Oversee the logistics of client goods to ensure timely and safe delivery.

• Utilize technology to offer market-competitive pricing for shipments.

• Collaborate with team on pricing strategies and solution development.

• Adapt to flexible work schedules, including on-call duties for international clients. Food Lion-Ahold & Delhaize Distributions

Logistics Administrator Salisbury, NC May 2019 - Jul 2024

• Executed and maintained inventory processes, ensuring accuracy and compliance across all departments through rigorous quality control and auditing.

• Conducted comprehensive research and analysis to diagnose and resolve operational issues, utilizing reports to investigate and address inventory discrepancies.

• Managed daily warehouse operations, including shipping, receiving, and inventory management, while recommending procedural improvements to enhance efficiency and cost reduction.

• Collaborated with business partners and customers to resolve concerns, ensured customer satisfaction, and provided training support for new associates on system operations. Food Lion-Ahold & Delhaize Distribution

Perishable Receiving Coordinator Salisbury, NC Jul 2015 - May 2019

• Coordinated the itemization of Bill of Ladings with Purchase Orders, ensuring accurate labeling in compliance with temperature, box size, and storage guidelines.

• Verified product placement and collaborated with shipping departments to address issues related to product availability, storage constraints, and deadlines, facilitating smooth operations and timely shipments.

• Liaised with dispatchers, brokers, and buyers to resolve unforeseen challenges, prioritizing employee safety through meticulous accuracy and effective communication.

Casa Grande Mexican Restaurant

Waiter Salisbury, NC May 2013 - Jan 2015

• Delivered excellent customer service by effectively communicating with a diverse clientele, leveraging bilingual skills to ensure a welcoming dining experience.

• Collaborated with team members during peak hours to maintain service efficiency and received consistent positive feedback from patrons.

Alorica

Lead Sales Associate Cutler Ridge, FL Jul 2011 - Feb 2013

• Achieved and maintained an above 35% closing rate on sales while assisting customers with Direct TV setups.

• Supported team members in overcoming sales challenges, contributing to overall team success in a fast-paced call center environment.

Certifications

Microsoft Office

WMS

Skills

Supply Chain Management, Data Analysis, Inventory Management, Microsoft Excel Proficiency, Communication, Problem Solving, Bilingual

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