Middle School Customer Service
Resume:
CONTACT
Ossian, IN *****
******@********.***
PROFESSIONAL
SUMMARY
Hard-working, detail-oriented
professional with excellent
communication, interpersonal, and
organizational skills to complete
tasks.
Excel in relationship building and
multitasking. Have a strong work ethic
and a vast knowledge of musical
instruments. I've significantly
contributed to student success in
music and academics, demonstrating
exceptional organizational skills and a
commitment to excellence.
SKILLS
■ Relationship Building
■ Goal Oriented
■ Team Player
■ Strong Work Ethic
■ Organized
■ Flexible/Adaptable
Vast knowledge of musical
instruments & how to play them
■
■ Multitasking Capabilities
■ Attention to Detail
AMY HIPSHER
EXPERIENCE
Relief Postmaster Yoder Post Office - Yoder, IN
03/2024 - Present
Maintain accurate records of incoming and outgoing mail, packages, and money.
■
■ Ensured compliance with federal regulations related to postal services. Direct and coordinate operational, management, and supportive services of postal facilities.
■
Prepare reports detailing the volume of incoming and outgoing mail items the post office branch received.
■
Developed strong customer service skills by getting to know the customers who stop in to pick up mail or drop off packages.
■
Teaching Aide Bluffton Middle School - Bluffton, IN
10/2023 - Present
Developed effective communication skills while interacting with students and other aides in the room.
■
■ Provided emotional support for students during difficult times. Provided direct support to individuals with disabilities, promoting independence and well-being.
■
Actively listened to client needs and requests, responding with empathy and respect.
■
Collaborated with other aides and healthcare professionals to learn new techniques and approaches.
■
Adapted to changing situations and solved minor problems independently to maintain student's well-being.
■
Maintained composure in dealing with conditions of urgency and in pressure situations.
■
■ Assisted with the preparation of presentations.
Band Director Norwell Middle School - Ossian, IN
08/1997 - 05/2023
■ Taught 6th, 7th, & 8th Grade Bands
■ Directed after-school Pep Band & Jazz Band
■ Assistant H.S. Marching Band Director for 9 years Middle School band students participated in: IBA All-Region Honor band, IMEA Honor Band, ISSMA Solo & Ensemble Contest, ISSMA Band Contest, Beginning Band Recruiting Concerts at elementary schools, and a Fall, Winter and Spring Concert at school.
■
2020 - Hosted a Student Teacher; they became the band director at Northrop H.S. in Ft. Wayne, IN in 2021.
■
■ Taught 7th grade general music
Taught an 8th grade Reading Intervention class
Committee member of National Junior Honor Society
■
In charge of school-wide Talent Show
Vast knowledge of band instruments & how to play them
■
Purchased new equipment when needed and maintained existing instruments in good condition.
■
■ Developed and implemented musical scores for student performances. Fostered a sense of teamwork among members of the ensemble by emphasizing collective achievement over individual success.
■
Created a positive atmosphere to encourage students to strive for excellence in all aspects of their musical development.
■
Provided individualized instruction to help each student reach his and her full potential musically.
■
Established strong relationships with parents by providing regular communication about their child's progress.
■
Performed administrative tasks such as applying for grants, developing budgets, negotiating contracts, and designing and printing programs and other promotional materials.
■
EDUCATION
Master of Arts (M.A.): Music Education
Ball State University - Muncie, IN, 07/2003
Bachelor of Music Education (BME): Instrumental Music (K-12) Indiana University - Bloomington, IN, 12/1995
Extracurricular Activities
■ Participated in the Marching 100
High School Diploma
Valparaiso High School - Valparaiso, IN, US, US, 06/1991 REFERENCES
Tim Wilson - Westview High School
Principal Former Principal At Norwell M.S.
***.******@****.***.**.**
Holly Morgan - Norwell High School
Assistant Principal Former Assist. Principal At NMS
*****.******@****.***.**.**
Jan Vogelman - Norwell Middle School
Former Co-worker At Norwell M.S. Former Co-worker
******@***.***
Jim Bueter - Bluffton M.S. & H.S.
Band Director Colleague
***.******@*****.***.**.**
Contact this candidate