Customer Service Support Worker

Prabhjot Kaur

** ********* *****,

Brampton, Ontario, L6P 2Y4

Email- ******************@*****.***

Tel: 647-***-****

Professional Summary

Dedicated and versatile professional with experience in customer service and food

processing . Currently pursuing a Personal Support Worker (PSW) program,

demonstrating a strong commitment to caregiving and community support. Skilled in

time management, teamwork, and adaptability, with hands-on experience in fast-paced

environments. Passionate about delivering quality service and seeking an opportunity to

leverage my diverse skill set in a healthcare or support role.

Skills

● Collaborative

● Verbal Communication

● Quick Learner

● Resourceful and Patient

● Time Management

● Willingness to Learn

● Certificate in Computer Application

Work Experience

Package Handler

Nov 2023 - Present

FedEx Canada – Vaughan, ON

- Efficiently sorted and processed packages, ensuring accurate and timely handling.

- Operated machinery and equipment for package loading and unloading.

- Conducted quality checks to ensure packages were properly labeled and secured.

- Followed safety protocols and company policies to minimize accidents and injuries.

Kitchen Tandoor Chef and Prep the curries

June 2023- Present

Krave Indian- Vaughn, ON

- Prepared and cooked a variety of traditional tandoori dishes, including kebabs,

naan, and other Indian specialties.

- Monitored inventory levels of ingredients and supplies, placing orders as needed to

maintain stock.

- Trained and supervised junior kitchen staff, providing guidance on tandoor

techniques and cooking methods.

Cake Baker/ Froster Sep

2023- July 2024

Nothing Bundt Cakes- Vaughn, ON

- Mixed and baked various types of cakes, including layered, sheet, and specialty

cakes, according to recipes and customer specifications.

- Prepared and applied different types of frostings and icings, including buttercream,

fondant, and ganache.

- Managed inventory of baking supplies, including flour, sugar, eggs, and other

ingredients, and placed orders as needed.

- Monitored baking times and temperatures to ensure optimal results and prevent

overcooking or undercooking.

Education

Personal Support Worker (PSW) - In Progress

Epic College, Mississauga, ON

Post-Graduate Certificate in Supply Chain Management May 2024 - Dec

2024

Mohawk College, Missisauga, ON

● Project Management May 2023-

Dec 2023.

Conestoga College Institute of Technology and Advanced Learning, Kitchener

● Bachelor of Vocational Studies in Food Processing Technology

Khalsa College, Punjab, India June

2018- June 2021

Contact this candidate