Human Resources Customer Service

Spring Shelton

***** ********* ****. ***********, **. 77546 cell 979-***-**** **************@*****.***

AREAS OF STRENGTH

Efficient, dependable, organized, and detail oriented.

Extremely professional individual, contributor, and team player.

Exceptional customer service and communications skills.

Capable of multi-tasking in fast paced environments with time constraints.

Demonstrated ability to consistently exceed goals and thrive in a challenging environment.

CAREER OBJECTIVE

Seeking a new career to use my skills and experiences efficiently; in addition, establish a position in new development emphasizing human resources and management abilities.

COMPUTER SKILLS

• Software: Word, Excel, Outlook, Publisher, Access, Adobe Acrobat, Typing, PowerPoint, TEAMS

EMPLOYMENT

Cellular Sales Seabrook, TX September 2016-Current

Compliance Coordinator (full-time)

Auto Lockouts (every morning by 8am including weekends)

Build Cash Safe Report (before 9am)

Build Credit Card Reconciliation (before 12pm)

Process Credit Card Reconciliation

Responsible for Loomis Warnings and Lockouts

Tech Trade Warnings and Lockouts

Credit Card Posting

Credit Card and Check Refunds

Assisting Reps with sale issues

Processing

Transfers

Attendance

Buyout Issues

Off-Boarding

Reports-daily/weekly/monthly reports to District Managers and General Managers

Training

Interviews

FMLA Processing

Burnett Realty Friendswood, TX. July 2016-Current

Sales Agent (part-time)

EDUCATION

Degree in Business Concentration in General Business GPA: 3.8

Brazosport College – Lake Jackson, TX

Houston Calvary Bible College- Friendswood, TX

Gulf Coast Real Estate School-Friendswood, TX

DeVry University Online- Bachelors Human Resources (current student)

Dean’s List

Summer 2024-DeVry

Fall 2024-DeVry

Spring 2025-DeVry

Certifications

Building Trust with Business Ethics

Critical Thinking: Drawing Sound Conclusions

Critical Thinking: Challenging Assumptions

Workplace Diversity, Equity, and Inclusion in Action

Understanding Unconscious Bias

Embedding Inclusion into Everyday Experiences

Building Shared Understanding across Cultural Divides

Business Essentials with Honors

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