YANELI RUIZ-TOLEDO
***** ** ***** *** *****, FL *3186
305-***-**** ************@*****.***
SUMMARY
Research professional with track record of supporting academic projects through meticulous data collection and analysis. Proven ability to work collaboratively in team settings to achieve research goals and adapt to evolving project requirements. Expertise in utilizing statistical software and maintaining accurate documentation.
HIGHLIGHTS
●Teamwork and collaboration
●Microsoft office
●Time management
●Problem-solving
●Data collection
●Multitasking and organization
●Data entry
●Analytical thinking
●Attention to detail
●Complex Problem-solving
●Documentation skills
●Document management
PROFESSIONAL EXPERIENCE
Miami Cancer Institute Miami, FL — Research Assistant
July 2023 - Current
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Streamlined project workflow, optimizing team efficiency through development of detailed scheduling and tracking systems.
Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
Old Navy Wellington, FL — Product and Operations Manager
November 2022 - May 2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Bath & Body Works Boynton Beach, FL — Key Holder
April 2022 - November 2022
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Managed store personnel by delegating tasks and supervising daily operations.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Office Depot Lake Worth, FL — Sales Associate
September 2021 - April 2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Dollar Tree Lake Worth, FL — Cashier
August 2021 - September 2021
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
EDUCATION
Seminole Ridge Community High School, Loxahatchee, FL — High School Diploma June 2021
●Thespian Honor Society Member
●ASL National Honor Society Member
●Chamber Choir Member
●Most Resolute for English for College Readiness Award Recipient
●Outstanding Thespian Achievement Honor Thespian Award Recipient
●Completed coursework in American Sign Language, Psychology, and Pre-Calculus
LANGUAGES
Bilingual - English and Spanish
CERTIFICATIONS
●Basic Life Support
●Human Research - Group 1. BIOMEDICAL (ID 563)
●CITI Good Clinical Practice (ID 9988)
●CITI Conflicts of Interest - Conflicts of Interest (ID 61824)