Security Guard Customer Service

ANJALI

ANJALI

**************@*****.*** +1-647-***-**** Brampton, ON L6Y 3J7

PROFESSIONAL SUMMARY__

Knowledgeable and dedicated customer service professional with extensive experience in Security industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

SKILLS__

• Written and Verbal Communication.

• Attention to Detail.

• Customer Service.

• Interpersonal Skills.

• Manage Multiple tasks.

• Surveillance Skills.

• Legible Report Writing.

• Security Camera Monitoring.

• Patrolling.

EDUCATION__

• Completed an Undergraduate Diploma in Business General from Niagara College, Toronto, ON.

• Class 12th in Commerce from Janta Sen Sec School India. CERTIFICATES__

• Individual Security Guard License [Expiry Date- 23/11/2024]

• Standard First Aid Certification

• CPR C And AED Certification [Expiry Date- 04/01/2026]

• Smart Serve Certificate [Expiry Date- 05/07/2028] WORK HISTORY__

The West Egg Group Security, North York

Toronto, ON • 05/2023 - Current

Working at Exhibition Place as an Event Security Guard

• Conducts proactive patrols of the grounds, inspects buildings, and monitors various security systems.

• Maintains daily records of all activities and incidents on the grounds.

• Performs parking enforcement duties.

• Performs road closure and traffic control duties as required.

• Enforces bylaws, Acts, Codes, and policies as they relate to exhibition place.

The West Egg Group Security, North York

Brampton, ON 11/2023- Current

Working at Wiseacre as a Respites Security Guard

• Monitoring and patrolling assigned areas, that includes responding to routine, and security & law enforcement calls.

• Providing a highly visible presence on and around our client sites with the ability to react in multiple scenarios.

• Recording and maintaining logbook of daily activities, unusual or special occurrences and issuances of equipment to staff.

• Informing the designated authorities in the event of security, fire, or health emergencies.

• Acting as an agent of the client site by creating a presence that builds a safe and welcoming environment for all service users, employees, and visitors.

• Check surveillance cameras periodically to identify disruptions or unlawful acts.

Gap Inc. Warehouse, Brampton

Merchandise Handler- 03/2023

Centennial Plastic Factory, Mississauga

Machine Operator- 01/2023

AVAILABILITY__

Currently Seeking immediate full-time employment. [ON Work Permit]

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