Customer Service Data Entry

Amy Hornbaker

Mercersburg, PA *****

**********@*******.***

+1-717-***-****

Work Experience

Data Entry/Customer Service

CVAS-Waynesboro, PA

November 2023 to Present

I answer incoming calls from clients and enter numbers data and set up new accounts in 2 current systems .

Customer Service/Data Entry

AFCO-Chambersburg, PA

May 2022 to May 2023

All customer service related responsiblities, phone calls, email outlook express, SAP system entering Data for po and orders for our accounts.

CSR - Customer Service Representative

Franklin Logistics-Chambersburg, PA

July 2021 to May 2022

Scheduling inbound and outbound loads for my accounts. Take care of inventory for my accounts. SAP System

Customer Service Representative

beistle company-Shippensburg, PA

July 2015 to July 2021

incoming/ outgoing calls, settling order/ payment issues, placing orders, data entry, credits, doing and printing reports

Accounts Receivable Clerk

Navitor-Waynesboro, PA

March 1989 to March 2015

all account receivable jobs, incoming/ outgoing calls, data entry, credit applications, tax exempt, entering checks and credit card payments, setting up new accounts Education

High school diploma or GED in Business

Waynesboro High School - Waynesboro, PA

September 1985 to June 1988

Skills

• Balance Sheet Reconciliation

• General Ledger Accounting

• Customer support

• Sales

• Accounts Receivable

• Accounts Payable

• Adobe Acrobat

• SAP

• Human Resources

• Typing

• EDI

• Cash application

• Computer networking

• Data Entry

• Live chat

• Social media marketing (3 years)

• Telemarketing

• Windows

• QuickBooks

• Payroll

• Bookkeeping

• Journal Entries

• Account Reconciliation

• Filing

• Office Management

• AS400

• Order entry

• Accounting

• Databases

Languages

• English - Expert

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