Data Entry Clerk

MWACHILU SUSAN MKALUMA

n +254-***-***-*** )n *************@*****.***

Professional Summary

Detail-oriented and self-motivated professional with over 3 years of experience in administration, customer service, and data management.

Skilled in accurate data entry, digital record keeping, and maintaining organized filing systems. Proficient in Microsoft Office Suite, database management, and remote communication tools. Recognized for strong attention to detail, confidentiality, and the ability to meet deadlines while working independently from home.

Key Skills

- Data entry & database management

- Accuracy & attention to detail

- Strong organizational skills

- Proficiency in Microsoft Office & Google Suite

- Digital filing & records management

- Communication & reporting

- Remote work & virtual collaboration

- Time management & multitasking

Work Experience

Administration & Personal Assistant

Diro Advocates LLP Oct 2019 – Feb 2023

- Accurately input and maintained client information in case management software.

- Managed and organized digital and physical filing systems.

- Entered, updated, and tracked data to meet strict deadlines.

- Prepared reports, presentations, and correspondence on behalf of management.

- Handled confidential information with discretion and professionalism.

- Coordinated meetings, calendars, and documentation digitally. Attachment Program – Media Monitoring & Data Management Kenya Reinsurance Corporation Jan 2024 – Mar 2024

- Collected, compiled, and analyzed large volumes of data.

- Performed filing, KYC data management, and market research.

- Assisted in preparing reports, event records, and training program documentation.

- Maintained accurate records for internal and external stakeholders. Internship – Database & Communication Support

Kenya Post Office Savings Bank 2015

- Assisted in managing and updating company databases and CRM systems.

- Performed data entry for marketing campaigns and client records.

- Supported administrative tasks including report preparation and document filing. Radio Student Intern

Multimedia University Radio 2016

- Conducted research, organized story data, and maintained records for aired shows. Education & Training

- Bachelor of Arts in Communication Studies – Public Relations (Completed 2024)

- Certificate & Diploma in Journalism and Mass Communication – Mt. Kenya University

- International Computer Driving License (ICDL) – Advanced Computer Training

- Kenya Certificate of Secondary Education (KCSE) – St. Anne’s Secondary School References

Available on request

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