Customer Service Crew Member
Resume:
WORK EXPERIENCE
ERIKA JEREZ
ROJAS
Collage Student
SKILLS
Middletown, New York 10940
**********.***@*****.***
CONTACT
EDUCATION
Pets Alive Inc. – Middletown, NY
June 2023 Volunteer
Assisted with daily care of rescued animals including cleaning enclosures and feeding
Supported staff during adoption events and outreach initiatives Helped maintain a clean, welcoming facility for animals and visitors.
Popeyes Louisiana Kitchen – Middletown, NY
June 2023– may 2024 ] Crew Member
Took customer orders, processed transactions, and provided fast, friendly service
Maintained cleanliness of food prep and customer service areas in a high-volume setting
Monitored inventory levels and restocked supplies to meet operational demands
Ensured customer satisfaction in a fast-paced, team-oriented environment
Camp Deerpark – Westbrookville, NY
May 2024– present Crew Member
Set up dining areas and maintained food stations for group meals
Ensured food was handled and presented according to health guidelines
Cleaned and reset dining areas between mealtimes
Tanner & Ortega, L.L.P. – New York, NY
June 03 2025 – Present Legal Intern
Proofread legal documents including affidavits, court transcripts, and motions for grammar, punctuation, and formatting accuracy
Ensured proper legal citation using Bluebook standards Maintained confidentiality while handling sensitive case materials
Assisted attorneys with document prep, filing, and courtroom observation
Green Bean Coffee House – Altoona, PA
February 2025 – May 2025 ] Barista
Prepared espresso and coffee beverages to customer specifications Maintained a clean, organized café and upheld health & safety standards
Delivered attentive customer service and handled cash and inventory Pennsylvania State University management
Altoona, PA
Candidate for B.A. in Political Sciences
Expected Graduation: 2028
Middletown High School
Middletown, NY
High School Diploma
Graduated: June 2024
Attention to detail
Legal proofreading & grammar
correction
Confidentiality &
professionalism
Strong written and verbal
communication
Customer service &
multitasking
Tech: Microsoft Word, Google
Docs, Zoom
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