Preston Towns
Mechanical Technician
Sumter, SC *9154
*******@*****.***
Professional Summary
Efficient and experienced insurance agent with 8 years of experience in sales, maintenance, and customer service. Proven track record in developing and maintaining client relationships, analyzing risk factors, and presenting insurance policies to clients. Skilled in facilities maintenance, troubleshooting, and mechanical knowledge. Possess a Master's degree in Entertainment Business and a Bachelor's degree in Recording Arts.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Life Insurance Agent
The Alliance-Remote
November 2024 to Present
• Developed and maintained a client base of low-high income individuals through prospecting, networking, and referrals
• Collaborated with underwriters to expedite the application process and ensure timely policy issuance
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and processing policy changes
• Maintained accurate records of client interactions, policy details, and commission payments in CRM system
• Attended industry conferences and seminars to stay updated on market trends, product knowledge, and regulatory changes
• Cultivated strong relationships with key referral sources such as financial advisors and estate planning attorneys
• Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly
• Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums
• Analyzed clients' financial situations to determine appropriate life insurance coverage options Unemployed
unemployment-Sumter, SC
October 2023 to November 2024
This time away from work was spent studying Cybersecurity to better my tech skills and to acquire my life and health insurance license.
Maintenance Technician
Crystal Mover Services, Inc.-Orlando, FL
April 2017 to October 2023
Apr 2023 – Current
Lead Technician, Crystal Mover ServicesMaintenance, Inspection and Operation Manager for APM System at the MCO
Apr 2018 – Apr 2023
Technician, Crystal Mover ServicesMaintenance, Inspection and Operation for APM System at the MCO Technician
Mitsubishi Heavy Industries America-Orlando, FL
October 2017 to April 2018
Oct 2017 – Apr 2018Technician, Mitsubishi Heavy IndustryMaintenance and Inspection for APM System at the MCO Airport during testing and commissioning period. Sales
WhiteWater-Orlando, FL
April 2017 to August 2017
Orlando, FL
Manage my own sales business with the professional training and resources provided by company.
Make calls and e-mails to customers, set appointments, and demonstrate exceptional customer service.
Assist customers in their service/product selection by listening to their needs and wants to find the best fit.
Assist customers with financial documents and applications. Teach train and develop Account Executives on how to sell and grow their business Sales
Gordon-Orlando, FL
March 2016 to April 2017
Food Service Orlando, FL
Worked as a team member to provide the highest level of service to customers maintaining friendly and professional interactions. Provided information on products and storewide promotions while offering recommendations on different entrées and savings.
Processed cash and credit payments for in-store purchases. Upheld store cleanliness and its respected manifestation and trained new employees. Engineer
Recording-DeLand, FL
September 2015 to July 2016
LGB Records Deltona, FL
Collaborated with studio engineer on key editing and production decisions. Assisted other studio engineer during sessions by making adjustments to studio layouts. Provided customer service to the artist(s).
Set up equipment for studio recording sessions and cleaned up studio for preparation for the next artist's session.
Managed terabytes of files to keep all systems organized and clean Education
Online course in Cybersecurity & Life and Health
TryHackMe.com & WFG Training - Remote
October 2023 to November 2024
During this time I was away from work studying Cybersecurity to better my tech skills and to acquire my life and health insurance license.
Master's degree in Master of Science in Entertainment Business Full Sail University - Orlando, FL
September 2014 to October 2015
Bachelor's degree in Bachelor of Science in Recording Arts Full Sail University - Orlando, FL
September 2012 to September 2014
Skills
• Microsoft Excel (5 years)
• Drywall
• Sales (4 years)
• Facilities Maintenance
• Troubleshooting (4 years)
• English
• Moving Experience
• Industrial Maintenance
• Mac OS (10+ years)
• Mechanical Knowledge (6 years)
• CCTV (6 years)
• Power tools
• Electrical Experience (4 years)
• Microsoft Word (5 years)
• Maintenance
Certifications and Licenses
Driver's License
November 2021 to October 2030
Health Insurance License
January 2025 to October 2027
Life Insurance License
January 2025 to October 2027