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Customer Service Public Safety

Location:
Chicago, IL
Posted:
August 19, 2025

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Resume:

**** ***** ******* **** **

Chicago, IL *****

773-***-****

James J. Shavers *********@*****.***

Objective/Professional Summary

I would like to obtain a position in which my experience and ability to work well under pressure will increase efficiency and productivity within the company.

Skillful in managing correction functions and monitoring behaviors. Positive, Leadership skills in my employment history, work well with others, adaptable, dependable and reliable.

Great problem solving and multitasking abilities.

Proficient and skillful in de-escalating problems amongst others and maintaining order to prohibit dangerous situations.

Able to Identify proactive solutions, prioritize, responsive and maintain professional relationships with others.

Firearm Training.

Professional Experience Law Enforcement

Saint Bernard Hospital - (Nov. 2024- Presently and Nov. 2016- 2020)

326 W 64th St, Chicago, IL 60621; 1-773-***-****.

Patrol premises Inside/Outside on foot.

Customer Service, working with patients, provide patient transporting while maintaining public safety.

Computer Surveillance & Operations and Report writing documentation.

Jackson Park Hospital & Medical Center. – June. 2024 –Presently and Aug. 2018- June 2021)

7531 S Story Island Ave, Chicago, IL 60649; 1-773-***-****

Shift Sargent.

Patrol Buildings

Working with patients along with providing patient transport & restraint.

Computer Surveillance & Operations and Report writing documentation.

Cook County Sheriff :-( Aug. 2022-2023)

3026 S. California Ave Chicago, IL 60608; 847-***-****

Peace Officer (Correctional Officer)

Computer Surveillance, Operations and Report writing documentation

Prison Transport, Inmate Supervision, Contraband Searches, Head counts

Maintained Safety and Security, respondent to emergencies

UChicago Medicine: (June. 2021-Aug. 2022)

5841 S Maryland Ave Chicago, IL 60637 888-***-****

Patrol premises Inside/Outside on foot.

Customer Service, working with patients, provide patient transport & restraint while maintaining public safety.

Computer Surveillance & Operations and Report writing documentation.

Metro Enforcement: (Feb. 2008-2016)

618 E State St Rockford, IL 61104; 866-***-****

Surveillance of premises, customer service, report writing documentation.

Secure work site: search vehicles, customers and premises for illegal substances.

Work with Chicago Police Department; conduct traffic stops, utilize mace and baton force if necessary.

Education

Lincoln Challenge

Military Basic Training in Rantoul, Il 6/2007-12/2007

Phoenix University

Criminal Justice

General Courses 6/2008-9/2008

Malcolm X College

Registered Nursing Program 8/2020

Penn Foster High School

High School Diploma Adult Credidation Program 2020

Certifications, Trainings, Awards

Certified in armed and unarmed combat training

Studied martial arts (Tae Kwon Do, Jujitsu, boxing) for four years

Certified in CPR training, Crisis Intervention and De-Escalation Trainings.

FOID Card Carrier

References Upon Request



Contact this candidate