Sales Representative Customer Service

LASHA RILES

.

E: *************@*****.*** 870-***-**** A: Crossett, AR 71635 WWW: Bold Profile

PROFESSIONAL SUMMARY

Dynamic sales leader with a proven track record at Helping Hand Warranties, excelling in customer relationship building and sales expertise. Leveraged interpersonal skills and product knowledge to significantly increase sales revenue, while fostering team productivity and customer satisfaction at Andys Restaurant. Demonstrates a commitment to excellence and strategic sales planning.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

WORK HISTORY

Helping Hand Warranties - Sales Representative

Remote Position

03/2022 - Current

Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Generated additional sales opportunities with upselling and cross-selling techniques.

Expanded customer base through cold calling, networking, and relationship building.

Increased sales revenue by identifying and targeting high-potential accounts.

Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

McPherson Temporary Service - Custodian

Newport, AR

02/2019 - 08/2021

Emptied trash cans and recycling bins to keep building clean and free of germs.

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Kept building spaces premises clean inside and outside.

Maintained a well-organized supply closet for easy access to necessary tools.

Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Mcdonalds, PDI FOODS - Team Member

Crossett, AR

02/2017 - 01/2019

Kept work areas clean, organized, and safe to promote efficiency and team safety.

Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Contributed to team success by completing jobs quickly and accurately.

Learned all required tasks quickly to maximize performance.

Andys Restaurant - Supervisor

Crossett, AR

01/2015 - 10/2018

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

SKILLS

Customer service

Customer relations

Customer relationship building

Interpersonal communication skills

Sales expertise

Relationship building

Product and service knowledge

Sales presentations

Sales closing

EDUCATION

UAM

Crossett, AR

10/2008

GED

LR

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