Customer Service Production Worker

MARK B. OLIVEROS

Contact Number: 099********

Passport Number: P6663945B

Email Adress: ***************@*****.***/

********************@*****.***

I. CAREER OBJECTIVE

• Bringing competence, team-spirit and expertise in cleaning and customer service. II. POSITION DESIRED

• Production Worker / Housekeeping attendant

III. PERSONAL INFORMATION

Age: 41 years old

Sex: Male

Barangay Address: Daan Paz Poro, Cebu, Philippines Provincial Address: Poro, Cebu City

Birthday: September 21, 1983

Height: 5’6

Weight: 145 lbs.

Citizenship: Filipino

Civil Status: Married

Religion: Catholic

Mother’s Name: Conrada Oliveros

Father’s Name: Manuel Oliveros

IV. EDUCATIONAL BACKGROUND

Tertiary: CEBU TECHNOLOGICAL UNIVERSITY

Coarse: Associate in Fishery Technology

Address: Barangay San Francisco, Cebu

Year: 2002-2005

Secondary: PUERTOBELLO NATIONAL HIGH SCHOOL

Address: Barangay Puertobello, Tudela,Cebu

Year: 1996-2000

Primary: PUERTOBELLO ELEMENTARY SCHOOL

Address: Barangay Puertobello, Tudela,Cebu

Year: 1991-1996

V. TRAININGS BACKGROUND

o Housekeeping NC11 Cert#.181***********

Jan.08’18-April 26,2018

o Tesda Women’s Center Taguig City

VI. WORK EXPERIENCE

● NORWEGIAN CRUISELINE

Utility Hotel

July 2023 – March 29,2025

● INSTITUTE OF PUBLIC ADMINISTRATION

Riyadh Kingdom of Saudi Arabia

October 2018-2020

VII. JOB DESCRIPTION

• Cleans and maintains machines, especially in the laundry area.

• Sets up gangways on ships.

• Inspects and maintains electrical, heating, and ventilation equipment.

• Follows health and safety procedures when using cleaning chemicals and equipment.

• Performs general housekeeping tasks:

• Enters and prepares rooms for cleaning

• Makes beds and dusts furniture

• Cleans bathrooms and closets

• Vacuums and arranges carpets

• Checks and secures rooms

• Ensures guest privacy and room security.

• Delivers and retrieves irons and ironing boards upon guest request.

• Responds to guest calls, requests, and complaints in assigned areas.

• Assists in the make-ready process of rooms or facilities as requested by supervisors or managers.

• Coordinates work assignments with other staff as directed by the Housekeeping Manager.

• Performs additional duties as assigned by management.

• Strives to maintain a safe working environment and prevent accidents.

• ROYAL HOSPITAL

Muscat, Oman

Housekeeper / Cleaner

April 23,2016 - 2017

• STATE / NUTRIVE CORP

Merchandiser / Coordinator

July 10,2010 – April 2013

• PRI-FOOD CORP

Mandaue City, Cebu

Packaging Loader

February 15,2008 – February 15,2009

VIII. CHARACTER REFERENCES

Mr. JAY LAZARTE

Sea Oil Cashier

Sampaloc, Manila

Contact No. 091********

Mr. JEFFERSON LAQUINTA

Tesda Housekeeping NCII Trainee

Quezon City

Contact No. 090********

Mr. Michael Jude Montalban

Norwegian Cruise Line [ Waiter]

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