Customer Service Inventory Control

Ty D. Young

Fort Worth, TX *****

*********@*****.*** 682-***-****

Searching for a position in HVAC Maintenance or Inventory Control that would allow me to use my education and/or previous work experience to express my strong interest in monitoring and allocating inventory as well as properly troubleshooting, maintaining and repairing equipment.

Education:

Tarrant County College Basic Studies

Timber Creek High School Graduated/Diploma

Certifications:

TDLR Registered (will provide upon request)

HVAC Technician Certification

Skills & Work Experience:

Microsoft Office, Google Workspace, Computer Proficiency, Inventory Control, Accuracy, Compliance,

Detail Oriented, Reconciling, Communication Skills, Cycle Counting, Customer Service,

Troubleshooting, Inventory of supplies, Warehouse Management, Continual Improvement Process

Inventory Specialist/Auditor, DataScan Fort Worth, TX February2023- Current

•Counting Current Stock quantities, reviewing inventory Records, and document and report any discrepancies

•Manually count all the merchandise on our sales floor

•Recognizing and resolving quantity discrepancies, making quantity report, creating request tickets

•Participating in company meetings, providing recommendations on controlling inventories

•Training New members, assessing and monitoring warehouse transactions, tracking inventory maintenance, flow of control equipment, and acting as a liaison between warehouse and the customer service.

Inventory Associate, FedEx Fort Worth, TX September 2022 – December 2022

•Monitoring and maintain current inventory levels; processes purchasing orders as required; tracks orders and investigates problems.

•Recording purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports.

•Monitoring and managing inventory levels.

•Developing and communicating shipment schedules.

•Investigate and correct discrepancies in reported quantities and locations of all inventories.

•Preparing and maintaining shipment paperwork, records, and digital databases.

Inventory/Store Associate, 7 Eleven Fort Worth, TX November 2021 - August 2022

•Provide prompt, efficient, and courteous customer service by ringing customer sales on an electronic cash register and receive cash from customers and give correct change

•Perform counts and ensure all inventory is accounted for and reported according to company policy.

•Monitor delivery schedule and customer orders.

•Forecast, order, and stock merchandise.

Inventory & Retail Sales Associate, Auto Zone Fort Worth, TX February 2020 – August 2020

•Ensure product stock is adequate for all distribution channels and can cover direct demand from customers.

•Record daily deliveries and shipments to reconcile inventory.

•Maintains product knowledge and current promotions through AutoZone systems and information sources.

•Practices GOTTChA and assists with the installation of wipers blades, batteries, and light bulbs.

•Ability to diagnose automobile problems and recommend solutions by utilizing OBDII to read codes from customer's automobiles.

Inventory/Store Associate, RaceTrac Fort Worth, TX November 2018 – August 2019

•Perform critical inventory tasks to ensure the correct number of items are in stock.

•Maintain updated and accurate records of inventory, including transfers and cycle counts.

•Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records.

•Registers customer purchases on cash register, collects cash and distributes change as requested, process voids, returns, rain checks, refunds, and exchanges as needed.

•Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss.

•Provides customers with courteous, friendly, fast, and efficient assistance with products and services by resolving customer issues and answering questions to ensure a positive customer experience.

Contact this candidate