Transportation Services Business Analytics

Jacqueline Elizondo

Las Vegas, NV · 702-***-****

*********************@*****.*** · 6885 W Lone Mountain Rd. #168

https://www.linkedin.com/in/jacqueline-elizondo-63557425b

Enthusiastic area manager with an MBA, specializing in Transportation Services and Business Administration, along with earning an AI and business analytics certification. Assuring the development of KPI metrics are fulfilled, while implementing phone sales experience, and driving daily productivity with the associates. Over twelve years of experience in transportation service, finance and call centers, with proficiency in Microsoft Office Suite, data entry, healthcare administrative services, medical terminology, safety, quality, and advanced performance.

EXPERIENCE

01/05/23 – Current

INDEPENDENT CONTRACTOR

Door Dash

Timely and accurately providing excellent transportation services in delivering orders, while adhering to all relevant laws and regulations with time management, phone sales experience, problem-solving, attention to detail, physical stamina, and communication skills. Accurately document customer interactions and update records in CRM, logistics, helpful strategies, and other supporting systems.

09/06/24 – 02/24/25

AREA MANAGER

Amazon

Creating and building teams of Amazon Associates, with the supervision to decrease handling time by 20%. The primary responsibilities being to motivate, coach, and cross-train growing departments. Simultaneously, guiding, instructing, and inspiring innovation and productivity, which includes engagement with each team member during the shift to support the highest levels of quality, and safety.

MAR/2023 - JULY/2025:

MBA: Keller Graduate School of Management Degree: GPA: 4.0

CERTIFICATION: AI & BUSINESS ANALYTICS

SKILLS

• Transportation Services Admin, Python Frameworks,

• Communication, Leadership, Problem-Solving, Member Services

• Microsoft Office Suite, Time Management

• Phone Sales, Emotional Intelligence, Collaboration, Empathy

Contact this candidate