Support Specialist Services Coordinator
Resume:
Nicholas Winchester
Eloy, AZ. 85131
********************@*****.***
Skills • CRM (HubSpot) • Slack
• Office and Windows environments • Cold Calling / Cold Email
• Outbound Prospecting • Zoom, Google Meet
• Outbound Sequencing (HubSpot) • LinkedIn Prospecting
• Vidyard (Video Outreach) • LeadIQ
Professional Experience
Elevate SDR Bootcamp Remote
SDR Climber March 2025– Present
• Hands on SDR role where I gained knowledge on sales software and platforms.
• Instructed by Google alumni on the modern SDR fundamentals, including cold call script development, objection handling, prospecting, and setting new appointments.
• Qualified opportunities and practiced a BANT method/ology to lead effective discovery calls and move appointments to close.
• Gained proficiency in the modern SDR tech stack.
Transitional Living Center Recovery / CRBHS Casa Grande, AZ.
Treatment Services Coordinator / BHT / HCC / Peer Support Specialist January 2022 – Present
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems, and updating records accurately as needed.
• Organized state-wide events to boost employee and member morale, while cultivating team spirit within the organization.
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
NICHOLAS WINCHESTER LLC Chicago, IL.
Speaker / Presenter / Life Coach March 2022 – Present
• Speaks passionately on multiple topics, with an incorporation of lived experience and motivating connections.
• Establishes a strong presence across social media platforms, allowing for increased outreach opportunities and event bookings.
• Connects with diverse groups ranging from educational institutions to non-profit organizations as an inspirational speaker, adapting topics accordingly.
• Develops customized coaching programs for individuals seeking guidance and growth.
Education
Morris Community High School Morris, IL.
General Education / High School Diploma Graduated - 1999
Elevate Remote
Elevate SDR Bootcamp 2025
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