Customer Relations Building Performance

Washington, DC 771-***-****

**************@*****.***

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BENJAMIN BROOKS

PROFESSIONAL SUMMARY

Driven and hardworking plumbing student with practical experience in pipe installation, fixture repair, and system maintenance. Passionate about expanding technical knowledge and gaining hands-on experience in the plumbing field. Highly committed to maintaining high safety standards, producing quality work, and optimizing efficiency. Ready to contribute to a skilled team while continuously refining technical abilities and expanding industry knowledge.

SKILLS

Effective Communication: Skilled in clearly conveying information and collaborating with team members and supervisors to achieve project goals.

Adaptability: Quick to learn new techniques and stay up to date with industry standards and technologies.

Customer Relations: Strong ability to build rapport with clients and deliver excellent service through clear communication and timely project completion.

Problem Solving: Adept at troubleshooting plumbing issues, diagnosing problems, and implementing effective solutions quickly and efficiently.

Safety Awareness: Committed to adhering to safety protocols and maintaining a clean and organized work environment.

CERTIFICATIONS & EDUCATION

Plumbing I Certification February 2025-April 2025

Building Performance Institute, INC

United Planning Organization, Washington, DC

National Center for Construction, Education and Research (NCCER)

OSHA-10 Safety Training-10 hours February 2025-April 2025

Building Performance Institute

United Planning Organization, Washington, DC

National Center for Construction, Education and Research (NCCER)

UPO- Certification of Completion February 2025-April 2025

Building Careers Academy

United Planning Organization, Washington, DC

CSSO- Construction Site Safety Orientation February 2025-April 2025

United Planning Organization, Washington, DC

Core Curriculum- Basic Construction February 2025-April 2025

United Planning Organization, Washington, DC

EXPERIENCE

OUTSIDE MAINTENANCE May 2025-August 2025

Clean Decisions, Washington, DC

Performed routine landscaping duties, including mowing, trimming, edging, and leaf removal

Planted, watered, pruned, and fertilized trees, shrubs, and flowers to maintain healthy grounds Ability to identify, diagnose, and repair leaks and plumbing issues.

Collected and disposed of trash, debris, and litter from outdoor areas Familiarity with hand and power tools specific to plumbing (e.g., pipe cutters, threaders, plungers).

Operated maintenance equipment such as lawn mowers, trimmers, blowers, and pressure washers safely and efficiently Understanding of how to perform routine inspections and maintenance on plumbing systems.

PLUMBING TRAINEE February 2025-March 2025

United Planning Organization, Washington, DC

Knowledge of installing, repairing, and replacing various types of piping systems.

Experience with installing sinks, toilets, faucets, water heaters, and other plumbing fixtures.

Ability to identify, diagnose, and repair leaks and plumbing issues.

Understanding of proper drainage, venting, and waste removal techniques.

Familiarity with hand and power tools specific to plumbing (e.g., pipe cutters, threaders, plungers).

Knowledge of local and national plumbing standards and safety codes.

Understanding of how to perform routine inspections and maintenance on plumbing systems.

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