Summary
Skills
Experience
Education and Training
Zailet Ortiz
Pittsboro, NC 27312 786-***-****
********@*****.***
Dynamic Inventory Specialist with proven expertise at Walgreens in inventory management and customer relationship management. Successfully streamlined product returns and enhanced stock accuracy, contributing to operational efficiency. Recognized for implementing effective pricing strategies and fostering a collaborative team environment, ensuring high-quality service and customer satisfaction.
Inventory management
Data entry
Stock verification
Pricing strategy
Product returns
Customer relationship management
Inventory Specialist, 03/2024 Current
Walgreens Garner, North Carolina
Conducted inventory verification to match physical stock with digital records accurately. Ensured up-to-date pricing by implementing system-directed price changes. Arranged prescription bottles systematically while validating count accuracy. Handled product return processes via effective management of call-ins. Compiled donation boxes with unsellable merchandise for charitable purposes. Addressed inventory inconsistencies to uphold precision in stock records. Collaborated with pharmacy personnel to sustain orderly supply arrangements. Streamlined product returns through vendor coordination processes. Cashier, 10/2022 12/2025
Walgreens Raleigh, North Carolina
Assisted customers with product inquiries and provided helpful recommendations. Processed customer transactions efficiently and accurately at retail location. Maintained a clean and organized checkout area to enhance customer experience. Trained new cashiers on register operations and customer service standards. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
Shift Leader, 12/2022 02/2023
Walgreens Raleigh, North Carolina
Supervised daily operations to maintain efficient store workflow. Assisted customers with inquiries, ensuring a high-quality service experience. Implemented promotional displays to enhance product visibility and sales. Supervised and led employees to maintain productivity and customer service levels. Maintained an organized work environment by delegating tasks to staff as needed. Miami Dade College Miami, FL
Some College (No Degree)