Sales Agent Call Center
Resume:
Semira Rivas
*************@*****.***
Cell Number: 621-7368
Summary:
To become a part of a thriving, dynamic and ambitious working environment committed to ensure the quality in customer service. It would be a privilege to be a part of a group of professional and diligent work force.
Experience:
Globacom bpo call center
March 2021-May 2021
Sales Agent
Make outbound calls to personnel’s who were interested in going back to school.
Meets sales target for the day
Cosmetic Corner
October 2021- March 2022
Store attendant
Ensure high level of customer satisfaction through excellent sales service
Managing inventory/ inventory restock
Assisting customers with queries
Maintain outstanding store conditions and visual merchandising standards
Recommend and display items that matches customer needs
Acquity Bpo
October 2023- February 2024
Sales agent
Sales agent, for Medicare/ Medicaid
Meet company and personal goals for the day
Provide customers with knowledge about the program
Review customers current healthcare plan and help them evaluate their needs against the service and coverage they are eligible to receive
High attention to details to present solutions to a customers needs
Acquiro media
April 2024- June 2024
Sales Agent
Sales Agent for Medicare/ Medicaid
Assist buyers with finding ideal policies by assessing needs, requirements and budget
Advise and inform prospective customers on current benefits available to them
Assessing customer needs for product and service using insightful probing questions and demonstrating great listening skills
Meet and exceed new sales and retention target
Posh hair studio
Retail worker
July 2024- September 2024
Part time Retail worker for Posh hair studio
Greeting customers
Provide product knowledge
Cashier
Restock inventory
Protel Bpo
Customer service representative
October 2024- December 2024
Customer service representative
Placing order for customers
Answering customers inquiries
Global Bpo
Sales/ Customer services representative
January 2025-April 2025
Assisted business with getting loans
Filling out the loan application for the business and submitting said application to lenders
Assisted customers with inquiries
Met monthly sales goal
Education:
2017-2020 Diploma in science
Nazarene High school /belize city
Major: science Minor: business
2020- present. Associate in business
Wesley junior Collage
Major: Business
Skills:
Interpersonal skills
Critical thinking
Team player
Leadership
Communication
Works well unsupervised
Always open for improvement
Professional references:
Jistish, manager/ supervisor, Cosmetic corner
Ancella Menzies, supervisor, Globalcom bpo
Contact this candidate