Information Technology Data Analytics

Greg Fleming, BSc

** ** ******* **, ******, ON L*G 3B1 416-***-**** *********@******.*** https://www.linkedin.com/in/gregfleming

EXECUTIVE SUMMARY

Strategic technology executive with over 20 years of experience leading IT strategy, digital transformation, and operations in complex, multi-stakeholder environments. Adept at aligning technology initiatives with organizations goals and optimize operational efficiency. Demonstrated ability integrating technology ecosystems, modernizing infrastructure, and promoting innovation, all while ensuring robust cybersecurity measures and effective data governance. A collaborative leader with a strong track record of building high performing teams and driving continuous improvement through data-driven decision-making. Pursuing my MBA to strengthen my leadership skills that will positively impact my team and organization.

PROFESSIONAL EXPERIENCE

Director (Head) of IT

Environmental 360 Solutions, Aurora, ON Aug 2022 – Feb 2025

•Managed Service Desk, Identity Access Management, Incident response, projects, cybersecurity (IT/OT), enterprise infrastructure, IT Operations, M&A IT due diligence.

•Committed to fostering a diverse and inclusive work environment

•Implemented and managed security awareness to organization.

•Endpoint device management (including lifecycle management).

•End point patch management (using Intune)

•Used FreshService, Cherwell, and ServiceNow for ticketing, reporting, queue management.

•Managed within a matrixed organization.

•Encouraged and coached team to be innovative and continuous learners.

•Managed vendor relationships (including Managed Service Providers).

•Hardware and software procurement and management.

•Incident and Change management

•Developed Business Continuity and Disaster Recovery Plans

•Developed and managed IT KPIs, SLAs, and CSATs

•Developed and managed program for acquisition integrations to improve efficiency.

•Lead IT strategy and operations, overseeing integrations, infrastructure, security, and data analytics for a rapidly growing organization.

•Developed and executed a multiyear digital roadmap, aligning technology investments with long-term organizational goals.

•Directed cloud migration initiatives, transitioning systems from AWS to Azure to enhance operational resilience, agility and security.

•Directed modern workplace implementation and management

•Championed the sustainment of critical IT systems post-deployment, implementing continuous monitoring and service performance evaluation KPIs to ensure reliability and user satisfaction.

•Lead IT implementation and management of various construction sites.

•Spearheaded enterprise systems modernization, including ERP implementations, to optimize workflows and data visibility.

•Implemented 24x7x365 IT support and cybersecurity.

•Developed and enforced IT policies

•Managed IT capital budget of 10M+.

•Member of senior leadership team

Manager, IT Infrastructure Services

Public Health Ontario, Toronto, ON Oct 2020 – Aug 2022

•Led a multidisciplinary team managing infrastructure, service desk operations, and cloud services to support Ontario’s public health initiatives.

•Oversaw the migration to Microsoft Azure and implemented M365 solutions to enhance collaboration and security.

•Strengthened cybersecurity posture by developing policies, procedures, and governance frameworks to mitigate risks.

•Enabled high-performance computing capabilities to support Ontario’s laboratory testing and research efforts

•Installed and managed Workday HRIS application

Manager, IT

Enwave Energy Corporation, Toronto, ON Sept 2018 – Dec 2019

•Collaborated with senior leadership to develop a technology roadmap, enabling digital transformation across North American operations.

•Led the rapid implementation of Microsoft Dynamics 365, enhancing enterprise-wide data integration and decision-making.

•Directed disaster recovery planning and IT service continuity strategies to ensure resilience.

•Managed M&A IT due diligence

LexisNexis Canada Inc, Toronto, ON 2000 – 2018

IT Business Analyst III May 2016 – March 2018

Manager, Network and Server Systems May 2013 – May 2016

Senior Technical Support Analyst August 2012 May 2013

Sales Operations Analyst April 2009 – July 2011

Helpdesk Analyst July 2000 – April 2009

EDUCATION & CERTIFICATIONS

•Bachelor of Science in Biochemistry, University of New Brunswick

•Computer Systems Diploma, Toronto School of Business

•Microsoft Professional Program Certificate in Data Science

•Agile Scrum Fundamentals

•ITIL v4

•Master of Business Administration (MBA) Candidate, 2026

•CISSP Candidate

•LinkedIn learning AI courses:

oAI for Organizational Leaders by Microsoft and LinkedIn o Generative AI for Business Leaders o Leading Responsible AI in Organizations

oBuild AI Literacy in Your Organization as a Business

Leader o How to Keep Your Team on the Bleeding Edge of AI

Innovation

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