Sales Associate Customer Service

STEPHANIE ADAMS**

*** ******** **, *******, ** **624

Mobile: 201-***-****

Email: ********@*****.***

**PROFILE**

Psychology major with multicultural perspective and proven customer service skills. Combines cultural exchange experience, visual awareness, and genuine passion for helping diverse customers find what they need. Fluent in Korean and skilled at reading body language to resolve conflicts and build authentic connections.

**EXPERIENCE**

**Burger King - Cashier**

Closter, NJ March 2019 - August 2019

- Streamlined order fulfillment by implementing an efficient bagging system that reduced customer wait times

- Managed cash register during high-volume periods, maintaining accuracy under pressure

- Enhanced workplace productivity by volunteering for inventory management and stocking duties

- Applied psychology knowledge to de-escalate customer concerns through active listening

**EDUCATION**

**Osan High School** Osan A.B, South Korea

High School Diploma September 2012 - June 2016

- Completed career curriculum focused on sales associate skills: merchandising, inventory, pricing

- Achieved proficiency in Microsoft Office Suite

**CORE STRENGTHS**

- Multicultural Communication: Conversational Korean, cultural exchange experience

- Customer Psychology: Body language reading, conflict resolution, active listening

- Visual Merchandising: Photography background, eye for product presentation

- Technical Skills: Microsoft Office Suite, inventory management, cash handling

- Adaptability: Quick learner, team player, reliable under pressure

**COMMUNITY INVOLVEMENT**

- Volunteer: Food and clothing drives, Bronx, NY

- Cultural Exchange: Passion for connecting with diverse backgrounds

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