Supervisor
Resume:
Jessica Brown
Minneapolis, MN ***** ******************@*****.***
Work Experience
Lead Recovery Advocate
Wayside Recovery Center - Minneapolis, MN
January 2023 to Present
1. PM Lead Recovery Advocate
2. Be available to clients seeking guidance or support, as well as responding appropriately to identify needs. Setting limits with clients and educating them.
3. Supervise client activities.
4. Respond to emergencies and effectively manage crisis.
5. Record pertinent client data.
6. Ensure that all essential tasks are being completed accurately and efficiently.
7. Monitor health needs of clients and make referrals to appropriate medical/dental resources. Supervise clients in self-administration of prescribed medication.
8. Assist with tasks associated with clients arriving and leaving Wayside Recovery Center. Assist in various programs, as needed. Collect urine specimens for drug screens. Complete admit and discharge procedures with clients.
9. Role model behavior that is consistent with and supportive to people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
10. Perform duties that are outlined by the Recovery Services Manager and other leadership staff.
11. Help identify areas for additional training or training clarifications. Assist with training, orientation, and coaching as needed.
12. Assist with scheduling in the RA department.
13. Assist in providing on-call coverage and maintain on-call schedules.
14. Assist with maintaining office/staff/client supplies, including copies of frequently used forms.
15. Ability to multi-task RA and RA Lead tasks.
16. Utilize exemplary communication skills in line with this leadership position and set a positive example for other RA staff.
Assistant Manager
Cherry Hill Photo Programs - Maplewood, MN
March 2022 to April 2022
I worked the Easter Bunny and Santa set and executed every job efficiently from taking photos to ringing up customer's. Setting up the cameras and lighting. Making sure all characters are dressed properly and all team members are on the same page with breaks and their own schedules
• Oversaw day to day Floor operations
• Provided excellent customer service to all guests in a timely manner
• Made bank deposits and money orders on behalf of Local site manager
• Managed a group of team members
• Trained new employees on Photo booth processes and procedures
• Opened and closed the Set at the beginning and end of shifts
• Performed official money count every day and shift
Lab Technician
GS Labs, LLC - Saint Paul, MN
April 2021 to February 2022
1. I run covid 19 tests
2. Report results
3. Keep station sanitised
4. Remain in PPE
5. Document inventory
Assistant Manager
The Edge - Burnsville, MN
April 2008 to October 2008
I open the store at 10 everyday and work with three other individuals until 5:30 p.m. Monday through Friday I would make sure the rags for straight all displays were clean and prepare for the day mop and sweep the front entry do the till restock everything you do in a retail store
Education
GED in Adult And Community Ed. Building
Empire Beauty School - Spring Lake Park, MN
August 2015 to March 2019
Skills
• Retail Management
• Customer Service
• Fast Food
• Cash Handling
• Customer Service Skills
• Management
• Sales
• Team Building
• Environmental Services (1 year)
• Housekeeping (5 years)
• Inventory
• Organizational Skills
• Communications
• Assistant Manager Experience
• Commercial Cleaning
• Laundry
• Laboratory experience
• Hospital Experience
• Custodial Experience
• Supervising Experience
• Retail Sales
• English
• Store Management Experience
• Typing
• Experience with children
• Childcare
• Motivational interviewing
Certifications and Licenses
CPR Certification
January 2023 to January 2025
Contact this candidate