Support Engineer Desktop

Classification: Internal

SUDHARSANVASUDEVAN

HNO.6B/33,

srirangarajastreet(Rajendraavenue), Mobile:+918*********. Kanchipuramdistrict Email:*.***********@*****.***

OBJECTIVE:

ToreachachallengingpositioninanindustrialenvironmentwhereIcanenhancemytechnicalskillsand knowledge. EDUCATIONALQUALIFICATION

COURSE INSTITUTION YEAR Percentage

B.ECSE PanimalarEngineeringCollege

201*-****-**

Diploma

PallavanPolytechnicCollege

201*-****-**

HSC

SrinivasaHrSecSchool

200*-****-**

SSLC

SrinivasaHrSecSchool

200*-****-**

Experience:

workingasDesktopSupportEngineeratAccordTechnocarePvtLtdChennaifrom1stJune2016to31jan2019. Working as Desktopsupport and Laptop support engineeratMagnaInfotechPvtltdChennaifromMarch 24th2019toFeb20th2020.

Ashok Leyland.Tiruvottriyur Location 2000 Employee Working this company I support on site Engineer. working as Desktop support and Laptop support engineer at commnet invitation Pvt limited from May 5th 2020 to june2021.

JTKET manufacturing company I am support on site Engineer I handling users 100 Employee. Working as Desktopsupport and Laptop support Engineer at Global tire infotech Pvt LtdJan03th 2023to 08thAugust2023

Sun Pharma Medical company on site Engineer. I am handling users 350. Currently working as FMS Engineer at PrecisionInformaticPvtLtdJan12th2024. Classification: Internal

TAFE Engineer Plastic &Tools Division. I am Handling 150users.TAFE plant1&2 And TMTL plant Also Handling.

.

Responsibilities include:

• Install,upgrade,supportandtroubleshootXP,Windows7andMicrosoftOffice2007andanyother authorized desktop and laptop applications.

• Install, upgrade, support and troubleshoot for Network printers, computer hardware and any other authorized peripheral equipment.

• Performs general preventative maintenance tasks on computers,Laptops, printers and any other authorized peripheral equipment. And Handling AD server, Password Reset.

• Performs remedial repairs on computers, laptops,printersandanyotherauthorisedperipheral equipment.

• Handling routine desktop and laptop support issues, which include installingandre-installingOperating Systems (OS), drivers, applications, configuring devices, (MS-Office 2010MS-office 2016)Outlook, configuration,2016&2019.

• Trouble shooting network connectivity (LAN& WLAN) issues.

• Installing desktop and hardwaresuchasCD-ROM,soundcards,additionalnetworkcards,amongothers.

• Installing and providing supports for Antivirus and Anti spywares software’s which isincludesNorton, Kaspersky, and System center end point.

• Configuring printer devices(networkandlocal)ondesktops. And Handling share Folder Server.

• Installation and supports of corporate applications java, eclipse, toad, oracle, sql developer,tomcatetc.

• Performed various troubleshooting and maintenance operations in Windows System and Desktop and Laptop environments.

• Install, and configuration Printer Driver Barcode Printers.

• Install and Configuration Force Point And DLP.

Knowledge&Skills:

• Excellent technical knowledge of system sand Laptop desktop hardware.

• Working technical knowledgeof current protocols,operating systems and standards.

• Ability operate tools, components and peripheral accessories.

• Microsoft Desktop Support Technician advantage.

• Software and Hardware Troubleshooting, Printer Driver.

• WindowsXP,Windows 7,Windows2000/2003/2008experience

• MicrosoftOffice2007,Office2010support&2016&2019& cloud support and office365. Areaofinterest:

Hardware &Networking

PERSONALDETAILS

Classification: Internal

Name :SUDHARSAN.V

Dateofbirth :28.04.1993

E-mail

:*.************@*****.***

Languages known :English, Tamil.

DECLARATION

Iherebydeclarethatthedetailsfurnishedabovearetruetothebestofmyknowledge. Date:

Place:

SUDHARSAN.V

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