Customer Service Data Entry
Resume:
Ryan T Ward
Boise, ID *****
*********@*****.***
Objective:
I am seeking a position with a reputable organization where I can use my experience to expand my learning, knowledge, and skills. I am looking for a chance to maximize my potential and contribute to the organization's success.
Skills:
Outside Sales
Blueprint Accuracy
Project management
Forklift Certification
Framing/Siding
Carpet Installation
Over Ten years of customer service and management experience
Proficiency in MS Word, MS Excel, Adobe,
Interior Door expert (Over 9 years of experience)
Work History:
Phoenix Reconstruction
Field Crew
May 2023-November 2023
Duties: Reconstruction projects. Removing and replacing damaged materials, such as underlayment, counter tops base and casing, and all flooring. Handling any issues caused by water damage. Assisted with outside projects and delivery of materials. Worked closely with the project managers to ensure the quality and deadline of the projects were met. Office data entry and filing.
Advanced Heating & Cooling:
HVAC Technician
February 2023-May 2023
Duties: Servicing Commercial HVAC systems, including installation and running lines
Caldera Industries:
Production and Door Shop Manager
May 2022-December 2022
Duties: Door Shop Production Manager overseeing quality and efficiency while maintaining and creating work orders and their completion upon deadlines. Ensuring employee safety, quality, and efficiency by following company policies and procedures.
Orepac Building Products:
Lead Operator/Service Tech/Outside Sales
June 2017-April 2022
Duties: Quality inspection before leaving the warehouse. Ensuring the interior, exterior and door frames are put together in a timely manner while maintaining quality and company policies. Knowledge of assessing repairs under warranty period and ensuring customer satisfaction. Sales promoting new products as well as making sure the customers have knowledge of existing products. Customer education and quality assurance.
Idaho Pacific Lumber
Customer Service/Data Entry
August 2014-June 2017
Duties: Reviewed blueprints on interior specs. Performed take-offs for interior apartment buildings and Hotels for door counts and handing's, as well as linear footage of casing, base, and trim. Inventory of door counts and millwork that had to be input into a specific company software using excel spreadsheets. Customer communication via inbound calls or outbound calls and traveling to job sites to ensure quality in the installation process.
Crown Moving
Supervisor/Lead Installer
February 2010-August 2014
Duties: Lead Supervisor responsible for daily quality, deadline efficiency and customer satisfaction. Assisted in delivery and installation of appliances. Checking inventory load count for daily load builder. Providing customer service and education upon installation. Responsible for customer satisfaction and education on products and installation. Carried an average of Customer Satisfaction Surveys of 4.8 out of 5.
Education:
Capital High School- Graduated 2000
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