Medical Assistant Office Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Epifania Martinez

346-***-**** ****************@*****.*** 12010 Sweet Hall Lane, Houston, Tx 77067 Hardworking Bilingual Medical Assistant with advanced clerical and patient support skills. Manages flows efficiently with organized approach and good multitasking abilities. Is open to learn new things and give excellent healthcare to children and families.

• Check-in coordination • Procedure assistance • Vital Signs

• Injections/ Venipuncture • EKG Testing • Wond Care

• Communication • Writing • Decision Making

• Problem-solving • Specimen collection • MS Word

• Team work • Phlebotomy • Equipment sterilization

• Splinting • IV'S

Medical Office Manager

New Horizons Wellness Center, 2023 - Current

• Checking patients in for scheduled appointments.

• Answering phones and maintaining databases.

• Keeping track of medical records and charts.

• Transferring lab results to appropriate technicians.

• Ordering supplies and maintaining general office standards.

• Recording patients' information in the computer system.

• Issuing invoices to clients.

• Triaging patients, taking vitals, inputting information into the EMR system.

• Administration of vaccines, testosterone, hormone replacement, vitamin injections.

• Front desk duties, answering phones, scheduling patients, inputting payments,

• Managing employee schedules, completing time cards for employees.

• Helped team maintain smooth patient flow by planning and implementing successful schedules.

• Submitted and oversaw laboratory requests through outside diagnostics vendors.

• Identified areas for optimizing workloads of clinical and support staff.

• Elevated office standards by hiring, onboarding and training new staff. Obtained payment for medical services by submitting bills, collecting co-payments and resolving issues with insurance payments.

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Kept operations in compliance with medical operations practices, OSHA safety standards and HIPAA privacy laws.

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• Held staff accountable for recordkeeping, schedule compliance and performance indicators.

• Monitored facility to ensure safety. security, and proper maintenance.

• Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. Medical Assistant

Nightlihgt Pediatrics, 2022 - 2023

• Reviewed test results for completion and abnormalities.

• Assisted clinicians with in-office procedures.

• Completed intakes, measuring vital signs and documenting symptoms.

• Compiled laboratory and x-ray reports, hospital notes and other pertinent data.

• Educated patients on prescribed medications, treatments and procedures.

• Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.

• Documented information required for patients' specimens and tests completed.

• Supported medical staff by answering phones and preparing supply orders.

• Kept equipment ready for use through scheduled cleaning and sterilization.

• Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety.

• Assisted in pre-visit planning by updating health maintenance tab.

• Recorded patients' medical history, vital statistics and information in medical records.

• Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.

• Prepared treatment rooms for patient examinations, keeping rooms neat and clean. Helped physicians examine and treat patients by handing instruments, giving injections and removing sutures.

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• Greeted and logged in patients arriving at office or clinic.

• Explained treatment procedures, medications, diets, or physician instructions to patients.

• Performed routine laboratory tests and sample analyses.

• Showed patients to examination rooms and prepared for physicians. Front office duties, answer phones, check-in patients, put patient intake in the system. Take payments from patients and put the payments in the system. Print out end of the say paper to upload to the outlook.

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Medical Assistant

Equity Urgent Care, 2021 - 2022

Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.

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Keeps patient appointments on schedule by verifying patient insurance benefits and eligibility prior to the appointment.

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Reminding patients of their appointment the day

before; registering and checking in patients in a timely manner.

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EDUCATION

Preparing necessary documents for the visit; notifying provider of patients' late arrival; rescheduling or moving late arriving patients when necessary.

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• Billing i would send out mail for the patients that had an outstanding Balance.

• Assist doing EKG.

• Doing IV's i would start IV"S in the clinic.

• Recorded patients' medical history, vital statistics and information in medical records.

• Completed intakes, measuring vital signs and documenting symptoms.

• Documented information required for patients' specimens and tests completed.

• Kept equipment ready for use through scheduled cleaning and sterilization. Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions.

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Medical Assistant

Kids N Teens Clinic Pediatric, 2016 - 2019

• Measuring vital signs and documenting symptoms.

• Collecting specimens and administering tests.

• Kept all areas clean

• Front desk duties, fax

• Answer lines, verify insurance, Scheduling appointments Back Medical assistant give vaccines, triage, keep back rooms organized, call patients into rooms, prepare patient

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• Referral coordinator

• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Federal Work Study/ Financial Aid Work Study

Everest Institute, 2016 - 2016

• Reviewed files, records, and other documents to obtain information to respond to requests.

• Completed work schedules, managed,calendars, and arranged appointments.

• File paperwork, Front desk reception, file, fax

• Assist all departments as needed.

• Professional calls to market grads

• Create students/financial aid folders

Medical Assistant Program

Everest Institute, Houston, Tx, Jan 2016

High School Diploma

Moore High School, Houston, Tx, 2015

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