Entry Level Data Analyst

Jenah Coble

Stafford, Virginia ***** 540-***-****

*******@***.*** linkedin.com/in/cobleja

EDUCATION

Virginia Commonwealth University (VCU) Richmond, VA Bachelor of Science, concentration in Information Systems May 2025 Relevant Courses: Database Systems, System Analysis and Design, Information Technology Infrastructure, Intermediate Programming, Artificial Intelligence for Business PROJECT EXPERIENCE

FEMA and TSA Eligibility Analysis (VCU:INFO320)

Project Leader November, 2024-December, 2024

● Led a team of five to assist Federal Emergency Management Agency (FEMA) in resource planning by predicting Temporary Shelter Assistance (TSA) eligibility counts using machine learning and data analytics

● Built and evaluated three machine learning models (Decision Tree, Random Forest, Artificial Neural Network (ANN)) in Google Colab, achieving 75% precision with the Random Forest model

● Conducted exploratory data analysis (EDA) through research and analysis based on statistical reports from FEMA using Python scripts to pull text analyses

● Preprocessing FEMA data (e.g., OneHotEncoding) in Python to ensure data quality and model readiness.

● Developed a Power BI dashboard to visualize FEMA’s data, enhancing clarity and supporting data-driven decision-making.

● Delivered a comprehensive presentation outlining project scope, methodologies, and actionable insights to stakeholders.

Data Nexus: Real-world Database Solutions (VCU: INFO 364) Team Member March 2023- April 2023

● Collaborated on a team project to design a database solution for a fictional company that would benefit from the use of a database system

● Developed a comprehensive entity-relationship diagram (ERD), detailed business rules, user requirements, 3NF-normalized schema, and SQL script for implementation

● Produced a final case report synthesizing all project aspects, highlighting the database's functional impact and alignment with business goals

Case Study: Integrated Information Systems (VCU: INFO 361) Project Leader September 2022- January 2023

● Directed a four-member team in designing an integrated information system for a simulated company

● Defined project scope, functional and non-functional requirements, and assessed feasibility across economic, technological, and organizational dimensions

● Designed Level 0–1 data flow diagrams, detailed business use cases, and a prototype user interface website to demonstrate system functionality

● Delivered a comprehensive solution aligning with project objectives and stakeholder expectations WORK EXPERIENCE

Target Stafford, VA

Fufillment Expert November 2024-Present

40 Hours/Week, $17.00/Hour

● Efficiently process and fulfill online and in-store customer orders, ensuring accuracy and timely delivery

● Operate handheld devices and fulfillment software to locate, pick, and prepare products for shipment or pickup

● Collaborate with team members to prioritize tasks and meet operational goals during peak and off-peak hours

● Deliver excellent customer service by assisting with product inquiries and ensuring satisfaction with fulfillment options

● Ensure compliance with Target’s safety, quality, and confidentiality standards in all fulfillment activities

Firebirds Wood Fired Grill Woodbridge and Richmond, VA Server May 2023-August 2024

32 Hours/Week, $2.56/hour + Tips

● Established relationships with customers to create returning clientele by 80%

● Recognized by management for excellent up-selling techniques, in turn increasing sales and achieving upper percentile in PPA scores

● Managed orders and financial transactions using the MICROS point of sale system to ensure 100% efficiency

● Achieved 82% of new customer ‘inner circle’ loyalty reward programs

● Collaborated with a 25-member server team to achieve and exceed the company’s sales target by demonstrating strong menu knowledge, excellent customer service, and effective communication skills

Bahama Breeze Woodbridge, VA

Server May 2023-August 2024

30 Hours/Week, $ 2.56/hour + Tips

● Served guests in a fast-paced environment and managed time for an optimal experience for each guest

● Attend to any changes or requests from customers with a positive attitude

● Managed orders and accompanying financial transactions using a digital Point-of-sale system

● Coached new servers for smoother operation

● Used kind manner to negotiate and resolve customer concerns

● Increased stores targeted sales on a system called “Z-Scores” and recognized by customers for exceptional customer service

● Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drink

Kohl’s Stafford, VA

Sales Associate May 2023-August 2024

35 Hours/Week, $10.10/Hour

● Greeted customers upon arrival and departure, and answered any questions customers had

● Stocked, replenished, and organized inventory with accuracy

● Created an engaging environment for customers while ringing up their purchases through personalized conversation

● Pushed for credit card sales and sold a total of 16 credit cards to customers to reach store goal

● Accurately packaged and shipped orders from Amazon return customers

● Opened and closed store with efficiency; gaining cash register skills and experience SKILLS

Microsoft Office certified, Amazon Web Service Cloud Computing(AWS), SQL Scripting, HTML, Database Analysis, Database Modeling, Hugging Face, Power BI, Google Colab, C#, Python

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