Ava Cortez
Desert Hot Springs, CA *****
*************@*****.***
Professional Summary
Friendly personality with good social skills with experience in serving and hosting. Highly adaptable to new environments and new people as well as dealing with situations with efficiency and a positive attitude.
Authorized to work in the US for any employer
Work Experience
FOH Team Member
Panda Express-Yucca Valley, CA
October 2024 to June 2025
• Greet customers with a good attitude and assist them with their order
• Multitasking to properly manage tasks and heavy workload
• Customer service skills as well as problem solving and communication skills
• Maintaining the cleanliness of the work area and keeping it either at or above the required standard Front Desk Associate
Five Star Gym-Yucca Valley, CA
May 2024 to August 2024
• Maintaining a friendly and helpful attitude to contribute to a welcoming atmosphere
• Applying computer skills to assist members with concerns or issues regarding their account
• Routinely checking the gym to make sure everything is stocked and organized
• Helping walk-in guests set up their membership with the gym
• Making promotional calls to potential prospects
Caregiver/Med Tech
Angelic Mansions Assisted Living-Yucca Valley, CA
December 2023 to August 2024
While working under this position I was on the Overnight Shift Lead all by myself. The residents quality of care and general well-being was my top priority during the night, paying attention to any call lights as well as keeping up on my hourly checks was a way for me to clarify everyone’s well-being. Most medication at night were PRN’s, so they were passed according to any residents needs. Around the AM, residents were assisted in their morning routines and getting their day started. Server/Hostess
John's Place-Yucca Valley, CA
January 2023 to December 2023
While being a server multitasking, customer service skills, and the connections made with every table were key to creating a satisfying experience for the customers. Greeting guests, getting their drinks, putting in the tables orders correctly, and making sure they had everything they needed up until they left were some of the main responsibilities. Although my tables were my main priority, working with the cooks and their pace and helping other servers when they needed it was also important in this position. Education
High school diploma
Ponderosa High School-Shingle Springs, CA
August 2019 to July 2023
Skills
• Time management
• Serving Experience
• Food Service
• Cash handling
• Senior care
• Customer service
• Medication administration
• Restaurant Experience
• Food Preparation
• Vital Signs
• Heavy lifting
• Busser
• Food Safety
• Caregiving
• Residential cleaning
• Food handling
• Restaurant experience
• Merchandising
• Host/Hostess
• POS
• Retail Sales
Certifications and Licenses
Driver's License