Customer Service Team Member

Winder, GA ***** 762-***-**** *************@*****.***

FATIMA CORONA ALAMILLA

Driven by a proven track record in customer service and teamwork, I excelled at my current job by significantly enhancing customer satisfaction and maintaining high cleanliness standards. My ability to solve problems and employ critical thinking, alongside exceptional customer service skills, ensures I meet and exceed employer expectations in fast-paced environments.

PROFESSIONAL

SUMMARY

SKILLS ● Strong teamwork ● Customer service

● Guest experiences ● Exceptional customer service

● Positive and professional ● Problem-solving abilities

● Active Listening ● Critical Thinking

RESTAURANT TEAM MEMBER 06/2022 to Current

Speedy Burritos, Winder, GA

RESTAURANT TEAM MEMBER 10/2021 to 12/2021

MIRANDAS RESTAURANT, Winder, GA

WORK HISTORY

Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.

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● Demonstrated knowledge of menu items and corresponding ingredients. Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.

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Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

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● Operated cash register to record transactions accurately and efficiently. Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.

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● Greeted customers entering store and responded promptly to customer needs. Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

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Apalachee High School, Winder, GA

High School Diploma, 05/2024

EDUCATION

Spanish

Native or Bilingual

LANGUAGES

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