Project Manager Sales Associate

Gustavo C. Suleta

** ***** **, **********, ** 959-***-**** ********@*****.***

WORK EXPERIENCE

The Home Depot

Seasonal Associate - Monticello, NY 2025-Present

-Customer-oriented sales associate working closely within different store departments

-Experience with understanding retail store layouts, inventory systems, and promotions GCS Professional Services

Monticello, NY 2001-2025

-Certified HVACR Technician – Registration number: 82817662DOA730B70.

-Electrical, IT and telephone networks maintenance Genesys Telecommunication Labs 1997-2001

Regional Practice Manager, LATAM

-Senior project manager and principal consultant for Latin America

-Coordination of the professional services consultant resources for the region

-Drive projects in United States, Argentina, Venezuela, Colombia, Mexico, Dominican Republic, Chile, Uruguay, Paraguay, Peru and Panama Miniphone 1994-1997

Telephone Network Manager - Buenos Aires, Argentina

-Responsible for deployment and development of the telecommunications area

-Project analyst in point-to-point communications, IP voice communication and new technologies

-Certificate solutions for internal telephone network infrastructure

-Develop CPP (Calling Party Pay) platform with IVR (Interactive Voice Response) from Dialogic Enterprise

-Develop voice dialing platform sales plan

DAMY Electronica S.A. 1984-1993

Development Department Manager - Buenos Aires, Argentina

-Hardware and software developing for computing scales EDUCATION & CERTIFICATIONS

-Electronic and Telecommunications Engineer - Universidad Tecnologica Argentina, Buenos Aires 1985-1991

-Certified Engineer in Genesys Telecommunication (CTI) - Genesys University, San Francisco, U.S. ; 2002

-WFM y CCA Genesys Lab - San Francisco, U.S.; 2002

-Re-Certification at Genesys 6 Genesys Lab - San Francisco, U.S. ; 2002

-IR, IS, BRS, CGE, CGD 5.1 Genesys Lab - San Francisco, U.S. ; 2000 SKILLS

-Customer service

-Ability to communicate seamlessly in english, spanish and portuguese

-Advanced knowledge of Microsoft Office

-Advanced knowledge in TCP/IP networking

-Advanced knowledge in telecommunication and point-to-point communication equipment ADDITIONAL INFORMATION

Languages

Spanish – Native

English – Bilingual

Portuguese: Advanced

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