Data Entry Customer Service
Resume:
Kimberly Goehring
Data Entry
South Elgin, IL ***77
*************@*****.***
• Looking for a position where I can use my previous managerial and administrative skills. Looking to work for an organization where punctuality and dedication to hard work are important factors to the company. Willing to relocate to: Ocala, FL - Orlando, FL
Authorized to work in the US for any employer
Work Experience
Data Entry
ACCURATE DATA-Hoffman Estates, IL
August 2024 to Present
Production work. Data entry of all incoming files. Both alpha and numeric. Also scanning and prepping documents for customers.
Senior Customer Service Specialist I
Zurich North America-Schaumburg, IL
November 2015 to January 2020
Set up new claims. Processed foreign and domestic wires. Also processed and printed domestic checks. Ran a monthly report for Puerto Rico taxes. Worked on a monthly Class II report for our work comp clients. Medical Billing & Coding Manager
Quadri Family Practice-Elgin, IL
July 2010 to November 2015
Trained staff how to check eligibility requirements for insurance plans. I also posted and verified insurance payments to obtain the best reimbursement rates.
• Enter the ICD-9, ICD-10, & CPT codes from services rendered to patients on a daily basis to produce EOBs
• Decreased collection debt by performing daily collection calls and setting up payment arrangements
• Maintain accounts receivables, balancing payments, send out patient statements, and make weekly deposits
• Answering phone calls regarding appointment setting for patients.
• Reminder calls for next days appointments.
• Prior authorizations for medicines and tests.
• Referrals
• Collected monthly association dues. Paid offices utility bills using their software.
• Made weekly deposits at bank
• Used Medi Soft EMR system
• Health Fusion was our billing system
Certified Pharmacy Technician
Walgreens-South Elgin, IL
March 2008 to July 2010
• Assisted patients with filling prescriptions, insurance, and other inquiries
• Perform inventory maintenance; ordering medications, verifying receipt of orders, and returning expired medications
• Initiating prior authorizations with insurance companies Data Entry Specialist
National Imprint-Elgin, IL
August 2001 to August 2004
Answered customer inquiries via phone and face to face
Provided customers with estimates of project costs and entered order information upon agreement
Proofread orders to make sure all spelling and colors are correct before being shipped to customers Billing Associate
Genex Billing Services-Schaumburg, IL
June 1996 to May 2001
Entered and updated patient information into office system
Worked with insurance companies to obtain best reimbursement rates Education
College Degree in Medical Billing & Coding
Computer Systems Institute - Elgin, IL
March 2012 to May 2013
Skills
• Medical office experience
• Accounts receivable
• Management
• Computer skills
• Accounting
• Data entry
• Microsoft Excel
• CPT Coding
• Medical Billing (5 years)
• ICD-10
• Medical Coding
• EMR Systems (5 years)
• Insurance Verification
• ICD-9
• Anatomy knowledge
• Medical Terminology
• Proofreading
• HIPAA
• Communication skills
• Typing
• Medical Records
• Medical Scheduling
• Pharmacy Technician Experience
• Hospital Experience
• Customer service (10+ years)
• Experience Administering Injections
• Phone Etiquette
• Time management
• Order Entry
• Vital Signs
• Guest Services
• EMR systems (5 years)
Additional Information
Anderson Humane - South Elgin Illinois
I am currently fostering and volunteering. I worked with the dogs. I am currently volunteering in the Wildlife Nursery feeding the baby mammals. I have also volunteered at the Clinic helping set up Surgical Packs. I am also currently on the medication team for the cats.
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